Volkswagen Group is one of the world's leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands which include Audi, CUPRA, Skoda and Volkswagen.
About your new Role
In this Victoria-based position you will report to our National Sales Manager for Volkswagen Commercial Vehicles and partner with Commercial and Passenger Vehicles dealers to drive dealer performance and achieve the highest possible standard of customer satisfaction across VIC and SA.
Your main responsibilities will include
Improve Commercial Vehicle Dealer Performance via:
- Monitoring industry trends and directions and creating action plans that positively impact dealer performance
- Review Marketing Plans for dealer and consult on development of annual marketing plan, ensuring advertising complies with CI guidelines
- Monitoring Channel Mix of dealer advertising and making recommendations where appropriate
- Track and make recommendations regarding Dealer Stock Pipeline Management and monitor Dealer Aged Stock and create action plans as required
- Review PMA Market activities and create action plans for protection and growth of Market share
- Monitor and interrogate Fleet Business activity and create action plans for increase fleet penetration in dealers PMA – specifically SME fleet activity
- Provide comprehensive dealer visit reports that identify performance improvement opportunities, monitor Dealer prospect activity and CSS performance and make recommendations as appropriate
- Possess deep knowledge of Dealer operations, drivers and strategic goals and provide thought leadership to shape and improve dealer outcomes
- Understand the key drivers of customer satisfaction and retention and co-ordinate with the dealer network to identify the correct levers to pull (and when) in order to maximise performance in this area.
About you
- To succeed in this role, you will need to possess the following:
- 5 + years in Sales/dealer development in the automotive industry or extensive experience in dealership
- Proven experience in improving or driving dealer performance
- Strong understanding of Fleet management
- Strong reporting analytical skills with the ability to identify trends and recommend business improvements
- Strong coaching ability to build capability and solve solution
- Practical problem solving skills with an operational focus
- Demonstrated ability to continuously improve processes
- Can influence stakeholders whilst maintaining strong relationships
Our Benefits, Rewards and Recognition include:
- A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities which is why over 30% of our vacancies are filled by internal candidates!
- Flexible working arrangements with remote location and arrangements to work from anywhere in Australia for up to 10 days.
- Additional leave including VGA Day paid leave day, birthday leave and paid parental leave of up to 20 weeks.
- Annual fitness and wellbeing subsidy towards a facility of your choice.
- Access to the VGA Car Lease Program.
- Discounts on Audi, CUPRA, Skoda and Volkswagen car purchases.
Why Volkswagen Group Australia (VGA)?
Working at VGA provides opportunities for growth, personal development, and career opportunities, we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.
If this sounds like the role and place for you to drive your career to great heights with a world-class organisation, APPLY NOW!
Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.
To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.
Successful applicants will be required to complete background checks through our external provider as a condition of employment.
If we can provide support with access requirements throughout the recruitment process or answer any role specific enquiries please reach out to Human Resources – hr@volkswagen.com.au.
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