Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
We are currently recruiting an Account Receivables (AR) Clerk for our EMEA HQ in Madrid- Alcobendas. He will be responsible of securing revenue for the business by checking and following up on external Agencies from Spain. This position requires a very analytical person with self-discipline, determination, and a positive attitude
ROLES & RESPONSIBILITIES
- Assist in the daily operations of the Account Receivables department and give a satisfactory aid towards solving any payment problems; help and solve any question related to client´s account.
- Provide ad hoc information and data analysis as requested.
- Meet established timelines, and pre-defined objectives for assigned work.
- Updating receivables by checking deposits on bank accounts, identifying deposits and recording them on the system in order to keep the balances updated and under control.
- Contacting clients in case of lack of payment to recover the due amount.
- Inbound calls to attend Agent´s doubts related to the balances and and outbound calls to collect funds and prevent debts. It includes to keep a good management of the account and a proper review of their financial situation with the company.
- Suspension of debtors’ Accounts and constant follow up to collect the funds.
POSITION REQUIREMENTS
- Minimum A-level education, degree in a financial discipline an advantage.
- 1-2 years’ work experience. Experience in a call center handling a high volume of inbound and outbound calls would also be valuable.
- Excel and Microsoft Office knowledge
- Excellent oral and written communications skills in Spanish and English.
- Team player.
- Organization and time management Skills
- Detail orientated and accurate.
- Ability to be flexible and adaptable when working in a fast-paced environment.
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.