Business Process Owner

We are a leading company in the global pool & wellness industry

Fluidra, a multinational group listed on the Spanish Stock Exchange, is the global leader in the pool and wellness industry. Founded in 1969, Fluidra has long-standing experience in developing innovative products and services in the global residential and commercial pool market.

Fluidra has a clear mission: to create the perfect pool and wellness experience responsibly.

Fluidra operates in more than 47 countries through its subsidiaries. We have more than 135 sales branches and more than 35 production centers around the world, in addition to strategically distributed logistics hubs that support our production and distribution centers.

Our team is comprised of more than 7,000 employees motivated and skilled employees from over 45 countries.

Mission:

We're looking for someone who has a mix of operational prowess to get great work done, the negotiation and collaboration skills needed to bring out the best from all the departments, the strategic, innovative and creative thinking that's required to develop outside the box solutions, and the emotional intelligence and humility required to lead fast-paced projects and inspire a team of people across different countries.

As a Business Process Owner, you will work with an own methodology aimed to analyse and assess the current processes in each department, site and region against how general process are set in Fluidra.

This will help you identify the gaps and design an action plan in order to set common criteria, share best-practices and enable, at the end, top performing and higher efficiency, with the support of the systems and technology integration across the divisions.

Your responsibilities:

• You will the primary link between business stakeholders and the IT technical team, helping management identify and define business processes and coordinating their adaptation to the corporate ERP.

• You will lead assessment projects to analyze current (“as-is”) business processes, define future (“to-be”) processes, identify benefits of proposed changes, and document expected results.

• You will work closely with the IT Business Partners team, ensuring the technical solution aligns with agreed process models and supporting ERP implementation across Group companies.

• You will be responsible for communicating to the business the status of the projects and the main issues in their deployment through the Work stream relationship model.

• You will collaborate with the Project Office during the execution of the projects in terms of timings, resources, risks, etc.

Be a part of a team where you will:

• Be a change agent by promoting new ways of work based in our general processes and a new software. You will lead and foster transformation.

• Be part of at least one project out of Spain to gain international experience and create an internal network within the company.

• Find new project opportunities based on a good understanding of the departments needs.

• Boost main KPIs leveraging in different projects.

• Participate in the meetings with the stakeholders involved to ensure all the requirements and needs are met.

• Project planning and follow-up to ensure success.

• Escalating risks promptly, finding workarounds, and prioritizing effectively during challenging situations.

• Motivate and engage project teams to deliver results that meet or exceed expectations.

• Ensure clear and timely communication across all involved departments.

• Drive globally aligned solutions that create value and benefit all stakeholders.

• Stay informed, actively participate, and take initiative to move projects forward.

To succeed in this role, you’ll need a positive attitude and the following:

• At least 5 years of experience in a similar role within an international environment, including managing end-to-end international projects in manufacturing, supply chain, audit, controlling, or finance.
  

• A data-driven mentality: taking decisions based on data and using good business judgment when necessary.

• Expertise in SAP.

• Excellent interpersonal and communication skills with the ability to influence and drive consensus.

• Extreme curiosity and have a desire to acquire a deep understanding.

• An agile mindset with the ability to thrive in ambiguous environments.

• A natural bias for action, always pushing for things to happen, objective and deadline-oriented.

• Fluency in English and Spanish (both verbal and written).

• Demonstrated experience in project and change management.

• Proven ability to work collaboratively across businesses and with a wide range of stakeholders in a fast-paced.

• Critical thinking with strong ability to diagnose capability gaps and identify solutions.

• Demonstrated analytical and problem-solving skills to find smart and elegant solutions to complex, multi-disciplinary problems.

• Experience leading cross functional teams will be an advantage.

What can you expect from Fluidra?

• A multidisciplinary team of professionals working collaboratively in a dynamic environment.
• Permanent contract and flexible compensation options: you decide if part of your gross salary goes to tax-exempt products (restaurant card, transportation, childcare, and health insurance).
• Flexible hours, with shortened workdays on Fridays and throughout August.
• Hybrid work model: 2 days of remote work per week.
• Offices located in Sant Cugat del Vallès, easily accessible by public transportation (Sant Joan station).
• Opportunities for professional growth.

At Fluidra, we are committed to both the professional and personal development of our employees. Thanks to our highly qualified team of experts we are able to fulfill our main mission: To create the perfect Pool and Wellness experience responsibly.