About the Job
The Claims and Retail DevOps Senior Lead is a seasoned professional with more than 10 years of experience in the IT industry. This role is responsible for setting the strategic direction and overseeing the DevOps Methodologies, Architecture and Tooling.
The Claims and Retail DevOps Senior Lead also needs to manage the different stakeholders to ensure that the Retail and Claims Applications can be handled in the proposed architecture, ensure the reliability, monitoring, security and stability of the platform. Also needs to be up to date of new methodologies, tooling and different cloud strategies.
His vision needs to be a driver to help higher and lower stages, he needs to support the Head of Platform Engineering to elaborate proper strategy and vision to enhance all the teams and also teach the current Tech Leads to improve his work and methodology.
What you do
- The role involves mentoring tech leads to enhance their technical and leadership skills, while also leading cross-functional teams to drive strategic IT initiatives and continuous improvements within Allianz Technology.Responsibilities include supporting the Head of Platform Engineering in establishing roadmaps, managing large-scale infrastructure projects, optimizing IT processes, and ensuring high performance and availability of critical systems, all while demonstrating strong leadership and problem-solving skills.
- Design and ensure platform architecture scalability, reliability and adherence to security policies and compliance standards, applying necessary security patches and updates.
- Monitor application and platform performance, conduct root cause analysis, implement corrective actions and collaborate with development and infrastructure teams for performance enhancement.
- Respond to incidents related to applications and platforms, manage backup and recovery processes and ensure data integrity and availability during system failures.
- Provide technical support to end-users, develop and maintain user documentation and training materials, and automate routine tasks to improve efficiency.
- Manage and mentor multiple teams of experts, including Sys admin, IT Ops & App Ops engineers and DevOps specialists, leveraging over 10 years of industry experience.
- Oversee IT operations budget, report to stakeholders, ensure compliance with regulations and monitor industry trends to drive innovation and maintain competitive edge.
What you bring
- Strong knowledge of IT applications, software and system operations with strong understanding of IT compliance and risk management.
- Leadership and team management skills as well as excellent communication and stakeholder management skills.
- Strong problem-solving skills and the ability to make decisions under pressure and the ability to keep up with the latest technology trends and innovations.
- Good knowledge of ITIL framework
- Proven track record of managing large budgets and resources effectively.
- Basic knowledge of AI technologies, principles and their practical use.
- Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree or MBA is preferred.
- A minimum of 10-15 years of experience in IT Application and Platform operations.
What we offer
- We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.
About Allianz Technology
With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.
We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction.
In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.
Find us at: www.linkedin.com/company/allianz-technology.
D&I statement
Allianz Technology is proud to be an equal opportunity employer that embraces diversity and commits itself to creating an inclusive work environment for all.
We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let´s care for tomorrow.
You. IT.
To Recruitment Agencies:
Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.
When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.
78092 | IT & Tech Engineering | Professional | PG11 | Allianz Technology | Full-Time | Permanent