Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! In Karmaventura, our mission is to wow our customers with unforgettable, authentic, and responsible travel experiences in the Indian subcontinent (India, Sri Lanka, Nepal, Maldives).
As a highly motivated, proactive, and passionate Travel Specialist for Karmaventura, you will plan, design, and sell life-changing trips to the Indian subcontinent (India, Sri Lanka, Nepal, Maldives). In this role, you will have the opportunity to deliver great customer service from first contact to the end of their trip, develop new products, and help our clients make the most informed buying choice possible. Karmaventura is a new brand, therefore, we are highly interested in finding someone who is very motivated to grow with the brand.
By joining the Ventura TRAVEL family, you will be offering authentic, interactive, and innovative travel experiences. We want our travelers to enjoy the enriching culture and beauty of the country while being immersed in interactive group activities with the locals and unforgettable travel experiences.
On daily basis you will
- Offer advice to our customers before, while and after the trip (by phone and e-mail).
- Provide a unique sales experience by phone and email that will help us to reach your goals.
- Work on the content in German for the website: you create new material on a regular basis, or you translate existing texts from English.
- Coordinate the trip of our guests with internal and external service providers (e.g. flights department, local providers, guides and other) ensuring the extraordinary quality of the trips we offer.
- Design of amazing trips that will delight your customers.
- Negotiate the services and prices with the local service providers, getting the best deals for Karmeventura and our clients.
- Focus on the traveler—offering world-class customer service that actually address customer needs.
- Identify opportunities to apply AI and take initiative to implement solutions.
The basics that you bring along
- Great communication skills, both on a verbal and written level, in English, German (native level) & Hindi (a big plus).
- You are passionate about being in contact with our clients (both by phone or via email).
- You have a good understanding of how to sell a travel product.
- You are passionate about the Indian subcontinent (India, Sri Lanka, Nepal, Maldives) and have travel experience there.
- It's fun to be around you, and your future colleagues enjoy working with you.
- And last but not least: you bring a positive attitude and remain calm under stress.
You can impress us even more with
- Good knowledge of Hindi for partner communication is a big plus.
- Experience in tourism industry and especially tour-operator.
- Sales and customer service experience.
- Software skills.
What we promise you
- Freedom to be creative in achieving results.
- International & friendly working environment.
- Quarterly Social Days and Team Events.
- Work out of other offices in the Ventura network around the world.
- Opportunity to constantly learn and grow.
- We care about the well-being of our employees (regular O3, satisfaction surveys etc.)
- Yearly 2-week-offsite, if we achieve our goals.
- Participation in the overall company's profits.
- Visit our Career Page to get more insights into our office life.
Curious?
You are looking for a job you love and at the same time you come up to our requirements, are enthusiastic about the responsibilities for this position and on top of that share our values? Then, we are looking forward to receiving your application in English.
Confidentiality & Diversity
Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers.
It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.