Head of Total Rewards

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

About the role:
Reporting to our Director of Career and Rewards, we are looking for a strategic and hands-on Head of Total Rewards to lead our global compensation and benefits strategy. In this role, you will be responsible for designing and implementing a fair and competitive total rewards framework that supports our business objectives and enhances our employer value proposition.

YOUR MISSION (IF YOU ACCEPT IT):

• Develop and implement a global compensation policy that balances internal equity with market competitiveness
• Design and manage benefits programs across offices to support attraction and retention.
• Lead the annual salary and bonus review cycles, ensuring fairness and alignment with performance and strategy
• Drive our equity and stock option strategy to reflect the company’s growth stage and long-term goals
• Support and facilitate the adoption and integration of Workday for compensation and benefits processes and policies.
• Build and maintain a consistent global job architecture, including job grading and career paths
• Analyze compensation data, benchmark against the market, and provide insights to leadership
• Collaborate with Finance on cost analyses and salary mass simulations, promoting data-driven decisions.
• Drive communication strategies to ensure employees understand reward programs and changes
• Define and oversee international mobility policies and practices to support cross-border talent needs
• Monitor market trends and legal requirements to ensure competitive, compliant, and best-in-class compensation and benefits practices
• Manage the Total Rewards team (2 people), driving impact while mentoring team members and embracing strong leadership values

YOU ARE IN THE RIGHT PLACE IF:

• You're perfectly fluent in english
• You bring 8/10+ years of experience in Compensation & Benefits, with deep expertise in designing and implementing C&B strategies.
• You have experience in fast-growing, international environments, and are comfortable navigating complexity and scale.
• You combine strategic thinking with operational excellence, and are known for your attention to detail and commitment to data accuracy.
• You’re highly proficient in Excel/Google Sheets, leveraging data to inform decisions and communicate insights; familiarity with Workday is a valuable asset
• You’re an excellent communicator who can simplify complex concepts and influence a range of stakeholders, including top leadership.
• You bring energy, curiosity, and a collaborative mindset—and are excited to play a key role in a high-impact team.
• You’re confident working in a global, multicultural context.

WHY SHOULD YOU JOIN US ? ✌

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

• A mission driven work environment where your day to day makes an impact on the planet. Seriously.
• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.