Description
Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.
With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.
We’re proud to have over 800+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.
If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.
We’re looking for a detail-oriented and service-minded Junior Sales Operations Support Specialist to join our Sales Operations team. This role is designed to provide day-to-day operational support for the Sales team, ensuring their tools, data, and processes run smoothly. You'll play a hands-on role in unblocking sales reps, maintaining data quality, and helping keep our sales systems clean and efficient.
This is an ideal opportunity for someone early in their Sales Ops or Revenue Ops career who is eager to learn the ins and outs of sales processes, tools, and cross-functional collaboration.
*ONLY RESUMES SUBMITTED IN ENGLISH WILL BE REVIEWED*
Responsibilities
- Frontline Sales Support: You’ll serve as a go-to resource for resolving operational blockers that slow down the sales process — from fixing record errors to assisting with quote approvals and troubleshooting common issues.
- Systems & Tooling Assistance: Help monitor and maintain the health of our sales tech stack. This includes addressing basic system errors, supporting user questions, and escalating more complex issues as needed.
- Data Integrity & Maintenance: Contribute to the accuracy of our CRM and reporting by identifying and correcting data inconsistencies, duplicates, and misalignments between contracts, opportunities, and records.
- Light Reporting & Process Support: Assist with building or updating reports and dashboards for the sales team and reviewing existing ones to catch errors or outdated information.
- Operational Monitoring: Support routine checks and reviews of sales data and performance indicators to ensure nothing falls through the cracks — like unassigned deals, stalled opportunities, or misrouted accounts.
Requirements
- 1+ year of experience in a Sales, Sales Ops, RevOps, or CRM support role (internships count!)
- Familiarity with CRM platforms (like Salesforce) or sales tools is a plus
- Strong Excel/Google Sheets skills and basic data literacy
- Detail-oriented and organized with a strong sense of ownership
- Curious and eager to learn new systems and sales operations best practices
- Comfortable communicating with stakeholders and asking clarifying questions
- Flexible and comfortable in a fast-moving environment with shifting priorities
- Interested in a long-term path in Sales or Revenue Operations
Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of any characteristic protected by law.