Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us.
Wallapop operates in Spain, Italy and Portugal, offering a catalogue of several hundreds of millions of products and services. Powered by technical innovation and continuous improvement, we bring together the scale & trust of classifieds with the marketplace's convenience & reach. Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.
Backed by top investors such as Accel, Insight Partners & Naver Corp we bring our total valuation to 806 million EUR and are embarking on our international journey with the aim to become the world's best unique goods trading platform.
The Challenge
The Buyer Tribe's mission is core to Wallapop's success — focusing on delivering a seamless, inspiring experience for buyers up to the final decision-making point. As the Product Design Manager for the Buyer Tribe, you'll play a critical role in shaping how users explore, evaluate, and ultimately choose second-hand items with confidence. This is a strategic role with a high impact on growth and marketplace dynamics.
What You Will Do
- Partner with cross-functional leads and Product Design leadership to evolve the product vision for the business area of your tribe.
- Align team priorities and deliverables to the tribe's business goals.
- Develop & maintain key relationships with your business area's stakeholders (Design, Research, Content, Engineering, Product Management, Analytics, etc.).
- Partner with cross-functional tribe leads and Design leadership to the scope and set project priorities and sequencing, milestone planning, resource allocation, and hiring/talent needs to execute against business area objectives.
- Partner with research to identify research needs and plan research to address them.
- Ensure insights inform tribe strategy and design work.
- Lead, coach and mentor the design team, fostering a culture of innovation and collaboration.
- Ensure high quality of design thinking and output.
- Collaborate with other UX leads to define and foster adoption of user-centric design practices, frameworks and processes.
- Ensure effective team communication and information distribution.
- Ensure high level of team cohesion and morale.
What We're Looking For
- Strong experience in product design, particularly within a marketplace or e-commerce environment.
- Proven strong understanding of business models to align user experience design with strategic business objectives.
- Proven ability to frame complex problems and develop innovative solutions collaboratively with the team.
- Expertise in creating cohesive, user-friendly designs that align seamlessly with brand identity.
- Deep understanding of users' needs, emotions and behaviors, coupled with proficiency in using quantitative metrics to discern patterns, extract actionable insights, and make data-informed decisions to craft compelling user experiences.
- Advanced skills in cross-functional collaboration to identify and prioritize product improvement opportunities.
- Proactive in identifying and incorporating stakeholder requirements into product decisions.
- Demonstrated ability to manage and mentor direct reports to deliver significant business outcomes and achieve their career objectives.
- Skilled in leveraging senior managers and executives to achieve goals and influence the strategic direction of the product team.
Do note that all our jobs are Barcelona based. We follow a hybrid model where flexibility rules. We commit to a minimum of 6 days per month in the office. Each team self-organizes to decide on cadence and in-person/remote rituals.
Wallapop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees as we want Wallapop to be a place for everyone.
Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following Perks & Benefits:
- Competitive phantom shares package for all employees
- Generous individual learning budget of 2k per year
- Group and individual English, Catalan & Spanish lessons as part of our working day
- Private Health Insurance with Alan
- Flexible working hours + intensive Fridays
- Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
- Gym & Wellness plan, including physiotherapist in the office
- Generous referral Program & Charity Donation
- Bonus for weddings & newborns
- Wallapop Renta (Tax income support)
- Monthly plan for free shipping, bumps & home-pick-up on our services
- Work anniversary Gifts and Birthday Surprises
- Contribution towards your WIFI in your monthly payroll
- One-off payment based on compensation package to go towards setting up your home office
- Relocation package (monetary support and legal advice) and visa sponsorship, if applicable
- 26 holidays per year
- TOP hardware of your choice (latest Apple or Windows)
What does the hiring process for this position look like? **Please, note that all interviews take place remotely over hangouts.**
Intro Call - run by talent acquisition, focus on providing more information about the role and the company as well as going over your experience, motivation, and expectations. This usually takes 45-60 minutes.
Case Study Submission - you will be assigned a task to submit within 5 up to 7 days where you will be able to showcase your expertise for the role.
Expertise Interview - run by the hiring team, focus on the required core skills and the ability to deliver in a given context. This usually takes 60-90 minutes.
Stakeholder Interview - run by relevant stakeholders reflecting the reality of the context of the role, focus on the ability to collaborate & deliver in a cross-functional set-up. This usually takes 60 minutes.
Culture Interview - run by culture interviewers, focus on adherence to Wallapop's purpose and business proposition. This usually takes 60 minutes.
Offer - should you be the right candidate, your offer will be discussed over a call with talent acquisition and will then be confirmed in writing.