Company Description
Rank International (Part of Rank Group) is a leading online gaming operator in the Spanish markets with an expanding online and offline portfolio focused on bingo, casino and sports betting with 4 leading brands: YoCasino, YoBingo, YoSports and Enracha.
Our goal is to provide entertainment to our customers with our websites and apps so that they can access our products from their mobile phones, tablets and computers. We offer our own bingo and slots software and also more than 2000 games from the best game providers. With offices based in Barcelona, Ceuta & Malta we always strive to bring joy and security to our customers. Additionally, we will be launching soon in other regulated markets!
Look at our careers site to find out more: https://careers.rank.com/
Job Description
As a Promotions Coordinator, you will work with relevant teams across the business, such as CRM, Design, Casino Team, Bingo team, Ops, etc. to ensure the effective delivery, sign off and implementation of campaign briefs to produce solid campaigns that can be released to customers. Responsible for the execution of promotional plans for games products. Managing the production of assets from supporting teams and maintaining the promotional areas of all websites. This role supports the product team in the execution of major site promotions, and acts as the centre of excellence for promotional customer experience, ensuring promotions are settled and paid accurately and in a timely manner.
Main Accountabilities & Responsibilities:
- Work with retention and product teams to plan and execute the promotions calendar
- Ensure assets are delivered on time and maintain the publication of promotions on site
- Become the Promotions fulfilment expert, helping to troubleshoot issues where necessary
- Work with data and technical teams in advance to ensure all promotions are settled accurately and on time
- Creating high quality and timely campaigns that are customer centric across multiple verticals.
- Continuously analyse performance on an ongoing basis
- Help with weekly campaign reporting and commercial analysis, confidently dissecting the data, providing recommendations and key takeaways
- Work closely with the rest of the commercial team to continually develop and optimize our campaigns and journeys, applying a 'test and learn' methodology
- Work in conjunction with the CRM team to deep dive into behaviour versus value, which will help to define our targeting and segmentation
- Create an engaging Casino and Bingo experience that is mirrored and tracked across all touchpoints and channels
Qualifications
- Experience with CRM and/or promotions processes
- Experience in bingo is a plus
- English & Spanish fluency is required
- Portuguese fluency is advantageous
- High quality ambition, pixel perfect and focused on constant improving
- Problem solver and logical thinker
- Team player and good stakeholder management abilities
- Demonstrates sense of passion and pride about own work. Positive attitude and adapts well to change
- Inspires passion and excitement around shared goals, promoting environment of achievement
- Self-managed working on their own
- Aptitude to learn new technology and ways of working
- Experience working in cross-functional team would be a plus
- Ability to work under pressure and adapt to changes with a proactive attitude
- A sense of humour and the ability to cheer on the team will be highly valued skills
Additional Information
What will you get in return?
Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself.
Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.
We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.
Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.
From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.
*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.
We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
You’re probably wondering outside of a fun, exciting and varied role – what else do you get? You’ll get a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.
We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.
Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.
We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.