HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
The role of the Retail Planning & Performance Senior Analyst is to support the Manager to deliver reliable business insights by providing the Leadership team with recurring and ad-hoc data analysis and reports.
This candidate should be familiar with Retail sales organization, initiatives and data, to be able to both report performance in a structured manner as well as develop analytical models to facilitate decision making.
To do so, the P&P Senior Analyst will work hand in hand with different stakeholders (both within the P&P team as well as outside) to ensure general delivery.
Main responsibilities
- Act as a sparring partner for the Retail P&P Manager and Retail Senior Management
- Establish and own accurate and robust reporting processes to track performance from a Retail perspective and throughout the different management levels
- Lead specific projects or initiatives that impact directly the Retail sales teams, by supporting or taking ownership of the full project life cycle from conceptual work to implementation and tracking
- Lead or participate in the creation of compelling presentations to communicate progress, enhance discussions and facilitate decision-making process; make recommendations in the appropriate forums
- Work together with regional Retail sales teams to analyze and understand performance related to the different initiatives, and participate in the development related action plans moving forward
- Conduct detailed analysis when needed, often involving large amounts of data and/or feedback from regional teams
- Assist or develop analytical models to assist the strategic and tactical decision-making processes related to Retail incentives, sizing, organization, etc.
- Establish trust and collaborative working relationships with internal stakeholders, develop a strong network of contacts throughout the business and gain the support of key players
- Leverage technology (Tableau, Salesforce) to drive automation and consistency when it comes to data related to specific initiatives he is managing
Key interactions
- Rest of Planning & Performance team
- Retail Team
- Other teams within Commercial Enablement Hub (Distribution, Commercial Development)
- Sales Center of Excellence
- Data Analytics team (BI)
- Other teams such as HR or Product
Candidate profile
- Excellent analytical and numerical skills; able to interpret, summarize and present complex data sets from multiple sources clearly and succinctly; strong attention to detail
- Strong presentation and communication skills (verbal and written); able to interpret, summarize and present data and progress clearly and succinctly; able to influence business partner’s decisions
- Methodical and organized mindset
- Results-oriented, dynamic individual with hands-on mentality and proactive attitude, able to take initiative to propose and lead individual pieces of work or solve problems with minimal supervision
- Strong drive, capacity to push and make things happen while engaging with relevant key stakeholders
- Team spirit and attitude, comfortable working in multiple initiatives simultaneously
- Ability to build strong working relationships, create networks and influence; proactive in engaging with the business
- Advanced Excel and Powerpoint skills
- Fluent in English, both written and spoken
- SQL skills are highly valued (not required)
- Experience with data analysis and modelling software (Tableau) is valued (not required)
- Experience in the accommodation intermediation business is valued (not required)
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.