About Us
TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.
Hear more about TravelPerk.
About the Role
We’re looking for a Senior Product Operations Manager to improve how our product teams operate—from driving customer-centric decisions to enabling strategic planning, operational rigor, and cross-functional alignment.
You’ll combine analytical thinking, storytelling, and operational excellence to support the product organisation across three key areas:
- Customer & Market Insights – You will play a key role in establishing how we track and access insights, to understand the impact of our product experience on customer sentiment and behaviour.
- Strategy & Planning Enablement – Orchestrate effective product planning, prioritisation, and measurement (OKRs)
- Ways of Working – Improve visibility, consistency, and execution across the product development lifecycle
This role is ideal for someone who can zoom out to drive alignment and zoom in to implement process improvements—partnering closely with Product, Design, Data, Research, Marketing, and GTM teams.
What You’ll Do
Customer & Market Understanding
- Turn research and intelligence into actionable, inspiring insights for product and GTM teams You’ll help surface and share the right insights at the right time - you'll do this by self-serving data as well as partnering with others.
- Build scalable systems to consolidate, synthesise, and share insights across customer, market, and competitive data sources
- Partner with UX Research and Product Marketing on persona development and competitor intelligence
Strategy & Planning Operations
- Drive planning processes including quarterly OKRs, strategic themes, and roadmap coordination
- Build repeatable rituals and tools that ensure clarity of goals, priorities, and product investments
- Help product teams track progress against goals and make data-informed decisions
Product Org Effectiveness
- Identify and address operational bottlenecks across product development
- Standardise and optimise rituals (e.g., product reviews, launch readiness, retros)
- Promote knowledge sharing, cross-team visibility, and product excellence
What You’ll Need
- 5+ years in Product Operations, Product Management, Insights, or Strategic Programs roles
- Strong track record in synthesising customer/market insights and collaborating with multiple insights disciplines, to enable insight-led product strategy
- Confident using business intelligence tools and Product Management Software e.g. ProductBoard, Looker
- Operationally-minded: you bring order, structure, and alignment to ambiguity
- Confident communicator with strong storytelling and stakeholder management skills
- Experienced in running OKR processes, planning cadences, and cross-functional collaboration
- Able to work independently and proactively with senior leaders across teams
How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to security@travelperk.com and we’ll confirm whether it’s legitimate.