Service After Sales Internship (m/f/d)
YOUR TASKS:
- Coordinate all After Sales business needs with the rest of the Aftermarket Sales team areas that need to be involved, each Service Region and the rest of the corporate functions that must be align in order to ensure a proper deliver of Customer needs and requests in time and according to customer expectations adding value to the Aftermarket Sales Business.
- Set the After Sales Portfolio with the appropriate list of references, costs, proposed margins with contractual terms and conditions.
- Track each customer requests, offers submitted, POs accepted, ratios and indicators of POs/Offers, coordinate the delivery and invoicing and close the loop with customer survey over the After Sales Services provided with recommended improving actions.
- Set a Product Database with updated costs of products and clear references of Delivery times and Risks per component and supplier, all according to frame agreements set alongside the Global Functions with each supplier.
- Support and develop in coordination with the Regions the local After Sales organization in order to provide continuous Support and maximize the POs acceptance ratio with no customer request not being attended in time.
YOUR PROFILE:
- Master’s or bachelor’s degree in engineering, business administration and/or economics will be the preferred one considering.
- To be eligible for the internship, you must not have completed your bachelor's or master's degree more than 3 years ago.
- Knowledge of turbine and wind energy fundamentals will be an advantage.
- MS Office proficient; SAP will be valuable.
- English is mandatory.
- Ability to coordinate several tasks at the same time, persistent and resilient.
- Highly motivated, good judgment and decision making.
- Get results and make things happen.
- Honorable, trustworthy, fair and honest.
- Strong sense of organization and planning.
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.
ABOUT THE NORDEX GROUP
The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.
We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex
We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.