As Waiter / Waitress (F&B Host), I will fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.
Duties and Responsibilities
As Waiter / Waitress, I will assume full responsibility for the efficient operation in the following:
- Ensure that all guests are greeted courteously and attentively.
- Escort guests to the table and assist in seating and present the menu.
- Answer outlet telephone courteously and efficiently as specified in departments standards.
- Take order from any food & beverage outlet menus.
- Inspect condition and cleanliness of menus and wine list.
- Work with an empathetic attitude.
- Ensure the prompt and efficient service required by standards.
- Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
- Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
- Have good knowledge of all F&B outlets opening hours.
- Knowledge on menu prices and suggesting upselling when necessary.
- Ensure all equipment of the department is kept clean and in good working condition.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Waiter / Waitress , I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results.
- Minimum of hospitality diploma/degree from a recognized hospitality school
- More than one year’s experience in a similar operational role.
- Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS/point of sell platforms.
- Familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
- Excellent command of written and spoken English with some knowledge of the local language and customs.
- Valid European work permit is mandatory.
The above is intended to provide an overview of the role and responsibilities for a Waiter/Waitress at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.