Who are we?
Blue is a game-changer in the digital marketing world, by providing retargeting campaigns to over 1000 clients worldwide, through our in-house AI technology, ensuring our partners a 100% risk-free added revenue with no investment.
As part of our company, you will be positioned among the fastest-growing digital marketing companies in its sector. With the office in Spain, and its presence in Brazil and Argentina, Blue takes pride in being a truly diverse global organization. In essence, we are guided and believe in the strength of our values: compassion, respect, accountability and teamwork.
What are we looking for?
As an Account Manager in Blue, you will oversee the onboarding process, ensure ongoing client satisfaction, maintain accurate data, and help coordinate tasks between departments to support campaign performance for the iGaming industry. You will join a client and sales-oriented department that requires excellent communication, organizational, and interpersonal skills.
Responsabilities
Client onboarding:
- Welcome new clients and guide them through the onboarding process.
- Collect and validate advertising campaign details and legal documentation.
Client relationship management:
- Maintain regular communication with iGaming clients to ensure satisfaction and address needs or concerns.
- Act as the voice of the client internally, sharing feedback and requirements with relevant teams.
Cross-department communication:
- Coordinate between Sales, Performance, and Operations teams to ensure timely delivery on client requests and campaign updates.
Data management and reporting:
- Request and verify monthly approved Sales data from clients.
- Update and maintain accurate client records and communications in the CRM system daily.
- Assist in preparing recurring reports using CRM data.
Task coordination:
- Help organize and prioritize tasks across the department to support Sales and Performance initiatives.
Requirements
- At least 4 years of experience in account management, client services, or digital marketing (retargeting or/and iGaming experience is a strong plus).
- Excellent written and verbal communication skills in English.
- Strong organizational and multitasking abilities.
- Experience with CRM tools (e.g., HubSpot, Salesforce, or similar).
- Basic understanding of digital marketing metrics and processes.
- Proactive, detail-oriented, and client-centric mindset.
- Team player with a collaborative attitude.
What's in Blue for you?
- Great environment and team spirit.
- 37.5 working hours/week.
- Entrance flexibility between 8-10am.
- Remote work on Fridays.
- Health insurance.
- Flexible remuneration with Cobee for meals, public transport and nursery.
- Coffee, tea and fresh fruit everyday.
- In office events: workshops, celebrations, department lunch...
Note: This is a full-time, onsite position. Applicants must have a Spanish work permit and be able to work at our office in San Pedro de Alcántara (Málaga).
