The Apex Group is now one of the world’s largest single-source financial solutions provider, dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
Position: Client Onboarding Specialist
Department: Onboarding Department
Reports to: Onboarding Manager
Purpose of the role:
FundRock Management Company (Ireland). (“FRMC”) is a leading independent third party Fund Management Company providing management company services primarily to Irish domiciled collective investment schemes in accordance with the respective regulations. FRMC provides substance through solid risk management, oversight, compliance, as well as through the comprehensive knowledge of its strong team. The firm’s multinational team speaks over 20 languages and is well placed to support asset managers across borders with local market insight and global connectivity. Due to the expansion of the company, we have an opportunity for a Client Onboarding Specialist to join our team.
As a Client Onboarding Specialist you will work as part of a fast paced and growing team. You will support the team in meeting its objectives. This role requires you to maintain a strong relationship with all relevant stakeholders, internally and externally together with our services providers, ensuring market leading service to our clients.
The role will allow you to establish and develop solid working relationships with clients and internal teams which you can leverage throughout your career.
The Role:
The Client Onboarding team is responsible for managing fund events and oversees several million in assets transferring / launching into the business acting as main co-ordinator between internal Fundrock parties, external clients and legal counsel to facilitate the project management of, but not excluded to:
Fund launches for new and existing clients
Fund transitions from other administrators and custodians
Re-domicile events resulting in new fund launches
Restructures, mergers and schemes of amalgamation resulting in new funds
Fund closures & liquidations
You will be part of a team that actively manages the new business process and collates feedback from operations right through to sales and relationship management teams; coordinates and assists in the completion of all facets of the project including legal document review, IT set up, RMP production, pipeline / capacity management, participate in opportunity review forums, monitor project risk, navigate issues throughout the project and ensure proper escalation to senior management where needed.
The key responsibilities of the role include:
Co-ordinate fund launches and transitions with the internal teams, client, relationship managers and relevant additional parties.
The project manager is the key point of contact with the client for the duration of the project, along with the relationship manager.
Scope the project and critical path with client and relevant administrator.
Create and maintain project plans.
Chair project meetings and document actions/updates.
Ensure internal teams respect the SLA on returns.
Actively manage the project process, including the circulation of all details to the operational teams and any third parties with the monitoring of replies via the tracker.
Report and escalate to senior management on any risks and critical tasks from plans that are outstanding, e.g. SLD’s, fees, legal agreements.
Following and enhancing procedures to ensure funds are taken on in a timely and risk-controlled fashion
Ensure clear communication to internal departments legal, risk, compliance finance, central administration, depositary, distribution operations etc as well as clients and external parties.
Coordinate initial due diligence on delegates and work with internal stake holders to ensure no risks to FRMC.
Participate in client pitches when required developing strong relationships with the sales team.
Ensure appropriate document sign off is obtained
Requirements:
3+ years Fund onboarding experience;
Excellent client service skills, client focused and delivers work to an exceptionally high standard;
Knowledge of regulated fund structures essential with preference for Luxembourg and Irish UCITS and AIF Fund structures advantageous;
Thorough understanding of Management Company / AIFM structures required.
Project management skills essential along with ability to run simultaneous projects;
Proven self-starter with the ability to work independently while supporting the overall goals of the team;
Strong interpersonal and written communication skills, and competent in dealing with Senior project sponsors;
Results driven and proactive in problem solving;
Proven analytical thinking
Concern for quality
In-depth knowledge of Excel / Word / PowerPoint
Coordinate launch implementation within the FRMC teams and ensure SLAs are in place.
Keep up to date with regulatory change and advise internal teams accordingly if they will affect FRMC
What you will get in return:
A genuinely unique opportunity to be part of an expanding large global business
Working with a strong and dynamic team
Training and development opportunities
Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.
As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
