Sugerencias de búsqueda:

sin experiencia
limpieza
dependienta
camarero
recepcionista hotel
auxiliar enfermería
recepcionista
auxiliar administrativo
psicólogo
english
administrativo
cocinero
teletrabajo sin experiencia
Vallés Occidental
Cataluña
Comunidad de Madrid
Madrid
Bajo Llobregat
Andalucía
Navarra
Castilla-La Mancha
San Sebastián
Remote
Castilla y León
Las Palmas de Gran Canaria
Postular

Customer Success Engineer

Novanta
Cataluña
Tiempo completo
hace 4 semanas
Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.
Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.
About Keonn
Keonn is a manufacturer of RFID hardware and software products for different sectors, like retail, healthcare, libraries, industry, and logistics.
We provide RFID systems mainly for the retail and healthcare sectors, as well as RFID UHF components, like antennas, multiplexers, and readers for any industry.
Keonn’s team is comprised of experienced engineers and PhDs with deep knowledge in fields like radiofrequency, antennas, electronics, firmware, and cloud-based software.
Job Summary
Customer Success Engineer helps to ensure customer satisfaction and health, as well as strengthening the ongoing relationship with customers by providing top-quality technical services.
Customer Success Engineer is expected to ensure customer renewals and to increase sales for existing customers.
Job Responsibilities
  • Accountability for ongoing value delivered successful implementation.
  • Customer key point of contact for all technical aspects including on-boarding, methodology consultancy and best practices.
  • Trusted advisor. Build strong and positive relationships with clients at various levels.
  • Serve as the key liaison for sales and management to ensure consistent customer satisfaction.
  • Provide status and service reports to recommend next steps to management.
  • Setup customer’s cloud environment to match their needs.
  • Travel to customer premises to ensure successful RFID’s PoC.
  • Act as the voice of customer within the company.
Requirements
  • Demonstrable 1+ years of experience in customer-facing roles in a tech company.
  • Highly interested in the Retail sector.
  • An Engineering Bachelor’s Degree.
  • Problem-solving capacity to find customer solutions. Strong customer focus.
  • Knowledge of computer networking. A clear understanding of IP networks.
  • Knowledge and experience in RFID technology is a big plus.
  • Excellent written and verbal communication skills.
  • Fluent in English
  • You are a resident of the EU or are in possession of an EU working permit.
  • Willing to travel.
We offer
  • Company that designs and manufactures worldwide RFID equipment for the retail sector
  • Young and dynamic work environment
  • New 4000sqm corporate building next to Westfield La Maquinista
  • Specialty coffee and table tennis
  • Support for online training programs
  • Ability to grow in a fast-paced international company
#LI-UK1
#Barcelona
Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.
Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.
Guardar Postular
Reportar empleo
Otras recomendaciones de empleo:

Customer Success Manager - Italian speaking

Netskope
España
  • Work with customers to develop a value realization plan that...
  • Drive adoption through alignment of product capabilities to...
hace 5 días

Customer Success Manager DACH

360Learning
Remote
  • Master our product and Convexity corporate culture
  • Familiarize yourself with the processes and tools used by...
hace 1 semana

Customer Success Onboarding Advisor

Booksy
Andalucía
  • Experience in Customer Success/training/Account managment or...
  • You are customer-oriented and have excellent listening,...
hace 1 semana

Customer Success Manager EMEA

Amplitude
Remote
  • Partner with Velocity & Emerging Enterprise Account...
  • Use Gainsight and leverage customer data to proactively...
hace 1 semana

Customer Success Manager (Russian Speaking)

Amplitude
Remote
  • Partner with Velocity & Emerging Enterprise Account...
  • Use Gainsight and leverage customer data to proactively...
hace 1 semana