Description
Papaya Global is reinventing global workforce management with an end-to-end platform that offers global payroll, payments, and compliance in 160+ countries. As we expand our embedded finance capabilities, we're looking for a highly motivated, technically-savvy, and client-facing Embedded Finance Solutions Manager to join our team.
About the role
As our Embedded Finance Solutions Manager, you will play a key role in enabling enterprise clients and partners to embed Papaya’s global payments infrastructure into their own platforms, workflows, and applications. You will sit at the intersection of product, fintech infrastructure, customer success, and engineering — ensuring clients get the most out of our payment APIs, wallets, and workflow automation tools.
Key Responsibilities
Client Integration & Onboarding
- Serve as the primary technical and product liaison for enterprise clients embedding Papaya’s payment stack into their own platforms or apps.
- Guide customers through integration options: APIs, SDKs, low-code/no-code connectors, or custom workflows.
- Translate client requirements into tailored solution architectures and implementation plans.
Solution Design & Technical Consulting
- Work closely with product and engineering to design scalable, secure, and compliant embedded finance solutions.
- Evaluate client systems and recommend best-fit implementation paths that align with our capabilities and roadmap.
Project Leadership & Enablement
- Lead onboarding, testing, and go-live phases in collaboration with implementation managers and technical account managers.
- Develop reusable solution templates, integration guides, and best practices.
Internal Collaboration
- Act as the voice of the customer to influence product development and prioritization.
- Partner with sales and marketing to support pre-sales technical discovery and demo environments.
Thought Leadership
- Help define our approach to Embedded Finance — including use cases around contractor payments, vendor payouts, FX routing, and digital wallets.
Requirements
- 4+ years in client-facing solution engineering, product consulting, or implementation roles in fintech, SaaS, or B2B infrastructure.
- Experience with embedded finance, payments APIs, digital wallets, or treasury solutions.
- Strong technical understanding of APIs, webhooks, authentication models, and modern integration patterns.
- Excellent communication skills with the ability to simplify complex financial/technical concepts.
- Comfortable working with clients ranging from mid-market to large global enterprises.
Nice to have
- Knowledge of payroll, contractor management, or global workforce platforms.
- Experience in regulated environments (e.g., KYC, AML, payment licensing).
- Familiarity with tools like Postman, Zapier, Workato, or iPaaS systems.
- Previous experience working with cross-functional teams (legal, compliance, engineering, support).
