Engineering Manager

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

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Job Description

The Technical Platform team plays a critical role in Nexthink’s cloud-native multi-tenant product family. In addition to other functions, we own and maintain the cloud infrastructure that powers services that ingest, aggregate, and process events from tens of millions of endpoints every second, and which provides all major customer facing functionality. 

We are looking for an experienced engineering manager to build and lead a high performing team, in a role that defines and executes our architectural vision with operational excellence. This is a technical leadership role for someone who thrives at the intersection of scalability, automation and engineering excellence, in a culture of collaboration and continuous improvement. You’ll be responsible for evolving and scaling our cloud infrastructure, refining CI/CD processes, building a self-service platform, and adopting best practices across all aspects of the role. 

Responsibilities: 

• Lead, mentor and manage Infrastructure Engineers and build a high-performing team specializing in AWS. 
• Attract, hire and retain the best talent, and nurture and drive team culture. 
• Own and lead engineering processes, architectural evolution, and technical roadmaps. 
• Manage project priorities and product deliveries. 
• Manage the technical debt, security, quality and engineering decisions in an efficient and structured manner. 
• Evangelize, drive and continuously improve our methodologies for infrastructure and software development to continue building our product iteratively. 
• Ensure coordination and full alignment between different teams across multiple locations. 
• Contribute technically within the team to architectural decisions, code reviews, and prototypes. 

Qualifications

• B.S. or Master in Computer Science, or related field 
• 5+ years of experience in Infrastructure engineering with a focus on cloud technologies  
• 2+ years of experience leading and managing a team 
• Extensive experience with AWS, IaC and CI/CD tooling 
• Strong knowledge of Cloud Networking  
• Experience dealing with internationally distributed teams will be highly valued 
• Ability to work in a multicultural and fast paced environment 
• Prior experience as software engineer or architect with an excellent understanding of coding and software development, with the ability to discuss technical details and provide insightful inputs 
• Experience collaborating with stakeholders like Security, Architecture, and Product Engineers to align product and engineering roadmaps 
• Experience in leading, managing, coaching, and mentoring engineers towards delivering timely and high-quality software while growing them to the next level 
• Action oriented and result driven mindset 
• Excellent communication skills 
• Proficient English (spoken and written) 

Prior experience with any of the above-mentioned tools is a bonus but not a must! We encourage you to apply even if you do not meet every single requirement. We welcome candidates with different levels of background and experience. If you are excited about this role, please apply, and our recruiters will assess your application.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package (Stock Options also included).
• 📍 Amazing centrally located offices near the Bernabeu Stadium.
• 🩺 Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
• 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
•  🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
• 🤸 Up to 25 EUR per month for a gym subscription.
• 🛴 Flexible compensation plan for childcare & public transportation.
• 🧑‍🏫 Reimbursement of up to 50% of the cost of English & Spanish classes.
• 🍉 Fresh fruit, cookies, soft drinks and protein shakes at the offie.
• 🍕 Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
• 📣  Bonuses for referring successful hires after three months of continuous employment.
• 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.