More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.
Job Description
We’re seeking a strategic, business-focused Enterprise Architect to lead the future of our marketing technology landscape. In this role, you’ll drive the vision, roadmap, and implementation of scalable, innovative, and secure architecture that supports Marketing, eCommerce, and Customer Experience initiatives. You will partner closely with IT, business stakeholders, and leadership to shape a modern MarTech ecosystem that fuels growth, improves user experience, and enables data-driven decisions.
This is a high-impact role for someone who enjoys translating complex business needs into simple, effective technology strategies, with a strong focus on digital marketing platforms, customer data, automation, and user engagement.
Key Responsibilities:
- Define and own the future-state architecture for marketing and customer experience technologies.
- Develop and maintain strategic roadmaps aligned with business goals and industry trends.
- Collaborate with cross-functional teams to design and implement scalable, secure, and innovative solutions.
- Evaluate and guide the integration of MarTech platforms such as CRM, marketing automation, CMS, SEO, analytics, personalization, and customer journey tools.
- Lead solution design reviews to ensure architecture alignment and governance.
- Provide technical due diligence during platform evaluations and RFI/RFP processes.
- Influence buy vs. build decisions, establish architectural standards, and mentor teams.
- Drive enterprise adoption of architecture vision through compelling storytelling and strategic engagement.
- Partner with IT, Sales, and Marketing to prioritize initiatives, align on roadmaps, and close gaps between current and future states.
- Serve as the technology bridge between business challenges and IT solutions.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Systems, or a related technical field.
- Experience: 8+ years in IT or enterprise architecture, with at least 5 years focused on marketing/sales technologies.
- Deep expertise in digital marketing systems including CRM, CMS, marketing automation, analytics, SEO, and personalization platforms.
- Strong background in business process modeling, customer journey mapping, and enterprise integration.
- Excellent communication skills — able to simplify complex technical topics for business audiences.
- Demonstrated ability to lead cross-functional projects, manage stakeholders, and influence at all levels.
- Strong understanding of data architecture, BI, governance, and vendor evaluation.
- Comfortable working in fast-paced environments with evolving priorities.
Additional Information
With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.
Our benefits:
20% discount in our zooplus shop
Internal and external training
Team events
#LI-Hybrid
✈️ 28 Annual Vacation Days
Private Medical Health Insurance
- Hybrid working model (up to 40%Home Office per month)
Want to know more? Learn more about zooplus here, and check out our LinkedIn, Instagram, TikTok and YouTube to get a glimpse into the zooplus culture.
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
