FULLREMOTE - Product Owner - Asset and Order Support

España

Comunidad de Madrid

Capitole Consulting keeps growing and we want to do it with you! Are you a passionate Product Owner Owner - Asset and Order Support? We have an exciting opportunity to lead and empower a multicultural team! Overview: Seeking a skilled Product Owner for our AOS service with a strong technical background, knowledge of CMDB, Asset Management, Workflow Management, reporting, KPI tracking, and supplier management. IT-Shop know-how. Responsibilities: • Product Ownership: Lead and manage AOS service development, prioritize features, and maintain product roadmap. • Technical Expertise: Oversee order processing, catalog maintenance, CMDB, and workflows. Monitor and troubleshoot issues. • Request Management: Handle user requests, review, approve, troubleshoot, and track. Proactively identify and resolve incidents. • AOM Support: Process requests and orders, resolve incidents, and advise customers on AOM tool usage. • Catalog Management: Maintain and optimize service catalogs, configure new services, adjust prices, product images and metadata. • Configuration Management: Ensure CMDB data quality, perform corrections, and manage CI imports. • Workflow Management: Activate, optimize, adjust and document local workflows. • AOM Administration: Manage permissions, user imports, organizational structure, perform general tool configuration and maintenance activities. Requirements: • Experience in Product Ownership. • Strong technical background. • Knowledge of CMDB, Asset Management, Workflow Management. • Reporting and KPI tracking skills. • Supplier management experience. • IT-Shop know-how is a plus. Skills: • Excellent communication and collaboration. • Strong analytical and problem-solving abilities • Ability to manage multiple tasks effectively and priorities effectively • Proactive and detail-oriented. English (Reading/Writing/Conversation) C1 Other Language(s) German desirable (IT'S NOT MANDARTOY) Location: fullremote We're great, but with you we'll be even better! For this you will have: - Budget of 1.200€ in individual training for you to use it in whatever you want (technological events, books, trainings, certifications, etc.). - Follow-up with your team every month for continuous feedback. - Teleworking. - Flexible working hours to help you reconcile your professional / family life. - Private medical insurance paid in full by Capitole. - Flexible remuneration (restaurant tickets, transport and/or childcare). - WellHub. - Discounts on major brands for employees (Club Capitole). Get to know the whole family: - Team Buildings every two months - don't miss the summer party or the Christmas dinner! - Football team sponsored by Capitole. - Technological communities for you to share your knowledge and ideas with the other teams, sharing internal knowledge is essential!!!! - Last but not least, a TEAM! Don't you know us yet? Discover us!!! https://capitole-consulting.com/ See what people are saying about us https://www.glassdoor.es/Opiniones/Capitole-Consulting-Opiniones-E2060890.html Don't hesitate to send us your profile, we are looking forward to meeting you!