As Restaurant Host/Hostess, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.
Duties and Responsibilities
As Restaurant Host/Hostess, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
I will perform the following relevant tasks for this role:
- Answer outlet telephone courteously and efficiently as specified in departments standards.
- Escort guest to the table and assist in seating and present the menu.
- Ensure that you serve all the guest face towel.
- Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.
- Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments.
- Be familiar with food menus and wine menu offered in outlets.
- Ensure the prompt and efficient service required by the resorts standards.
- Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
- Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
- Ensure working area is of exemplary clean nature.
- Perform other duties as assigned by Asst. Restaurant Manager.
- Follow opening and closing duties checklist.
Qualification
To execute the position of Restaurant Host/Hostess, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum hospitality diploma/degree from a recognized hospitality school and more than one year’s experience in a similar operational role.
I am a personally involved, visible and proactive host with excellent organizational skills. I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer and I have experience and I am able to work in a cross-cultural environment positively.
Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS/point of sell platforms. I have knowledge of hotel/resort and policies on discounts/food promotion etc.
The above is intended to provide an overview of the role and responsibilities for a Restaurant Host/Hostess at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment.