Job Description
Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning.
Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life.
Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company.
What does a Junior Teacher Operations Manager do at Busuu?
- Supports the online teaching team for Busuu’s platforms
- Helps with teacher recruitment, training and onboarding
- Helps motivate and grow our team of online language teachers
- Liaises closely with the Teacher Operations, Education, Live and B2B teams to make sure our clients’ needs are met.
What we’re looking for in a Junior Teacher Operations Manager
Essential Skills & Experience:
- 3+ years experience teaching languages to adults in blended or fully digital programs.
- Strong command of English and speak a second language to at least a B2 level (German or French preferred).
- Strong email etiquette
- You are a problem solver. You excel at simplifying and improving processes and projects.
- You are empathetic, patient and have strong people skills.
- You are detail-oriented, whilst being able to zoom out and see the big picture.
- You have strong communication skills: ability to be clear, diplomatic and concise.
- You enjoy hands-on work including working with teachers as well as internal teams.
Bonus Skills & Experience:
- Experience of training and developing language teachers
- Experience leading or managing a large team of teachers
- Business experience or a related degree
- Experience in the EdTech industry
- Experience learning a language as an adult
At Busuu we want to ensure that you have access to some great benefits:
- Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit
- You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area
- Busuu offers a great Private Health Insurance scheme
- There is a dedicated training budget to ensure our employees can continuously grow and progress in their careers
- We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working
- We offer enhanced maternity and paternity leave (depending on location)
- Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events
What happens next:
We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around.
- CV application review - We will review it as quickly as possible and update you on the next steps
- Let’s chat - Quick chat with our recruiter about your experience and the role
- Practical Test - You will be asked to complete a 45 min at-home-test to see your approach to teacher operations.
- Meet the team - 1 - 1.5h meeting with the wider team, followed by a shorter 1:1 with our VP of Learning Design and Content Operations
Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they're cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice – and a safe, judgement-free zone to speak freely.
If you like the sound of that, join us. We'd love to hear what you have to say.
#LI-Hybrid
About Us
What is Chegg?
An ‘always on’ digital learning platform.
Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more.
Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.
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