KYC Quality Control Analyst
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Location: Madrid, Spain
Type: Full-time
Vertical: Financial Markets
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Summary
We are seeking experienced KYC / Periodic Review Analysts with strong communication skills in Spanish & English or Portuguese & English, to perform end-to-end periodic reviews for corporate and institutional clients. The role also involves client outreach coordination to gather documentation and resolve KYC gaps, along with close collaboration with various internal stakeholders such as Relationship Managers, Compliance, and Operations to ensure timely and accurate completion of periodic reviews.
Responsibilities
- Conduct end-to-end KYC reviews as per risk-based schedules
- Perform due diligence checks: adverse media, PEP, sanctions
- Review and validate client documentation and ownership structures
- Engage in outreach with clients and front office teams to collect missing KYC documents
- Escalate high-risk or complex cases or potential red flags to Compliance/FCC
- Analyze and assess the client’s risk level and escalate high-risk or complex cases as needed
- Ensure all activities are compliant with internal policies and external regulations (e.g., AMLD, FATF, GDPR)
- Maintain accurate and audit-ready records and documentation
- Contribute to process improvement initiatives and quality control
- Ensure compliance with internal policies and regulatory frameworks
- Maintain audit-ready documentation and case files
Eligibility Requirements
- 4–6 years in KYC / AML / Client Due Diligence
- Strong understanding of KYC/AML regulations, periodic review processes, and documentation standards
- Experience working with corporate clients in financial services
- Strong written/verbal skills in Spanish & English or Portuguese & English
- Familiarity with KYC platforms (e.g., WorldCheck, LexisNexis, Actimize)
- Excellent stakeholder communication and multitasking abilities Experience in reviewing complex entity types such as trusts, funds, and SPVs
- Organized, detail-oriented, and able to handle multiple reviews simultaneously
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Eqypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
