Marketing Promotions Expert– Commercial (OPENBANK)
Join Openbank, the 100% digital bank of the Santander Group, where innovation meets opportunity! With over 2 million customers across Spain, Germany, the Netherlands, Portugal, we're leading the way in digital banking. From loans and mortgages to a cutting-edge, fully automated investment platform, our products are transforming the industry.
At Openbank, we pride ourselves on simplicity, agility, and security, earning us the title of the most recommended Spanish bank among our customers. Technology is in our DNA and we are constantly developing new digital solutions and products. And we're not stopping there! At Openbank we are proud to be a bank that is gaining more and more international presence, we have just landed in the United States and Mexico.
If you're passionate about digital innovation, eager to make an impact, and ready to be part of a dynamic and forward-thinking company, then we want to hear from you! Join us and be part of our journey to redefine banking for the digital age!
Mission and responsibilities:
Openbank is looking for a driven, data- and results-oriented Marketing Promotions expert to join our Business Development Team and increase customer engagement and cross-selling.
The main tasks of this position will be the following:
- New promotions definition, execution (including communication plan) and monitoring for Openbank customers.
- Reporting elaboration and analysis for communication and business metrics.
- Analysis of trends and tracking of competitors. New mechanics and rewards proposals.
- Support for Customer Care department in the incidents management and proposal of process improvement to diminish contacts and improve customer experience.
- This position works closely with individuals across the Business, IT, Product, Compliance and Legal Teams.
- Working close with Product owners and markets to maximize results.
To be successful in the role you must have:
- +5 years of experience in a similar role.
- University or Master`s Degree in Business Administration, Marketing, Economics, Advertising or similar field.
- Experience in Customer communications online channels: email, push notifications, banners.
- Experience in planning, design, and implement promotional communication campaigns, including thorough validation of copies and final pieces.
- Experience working in Digital Marketing, Business Development or CRM departments in tech or FMCG companies.
- Desired: bonus points if you have knowledge of or an interest in the banking sector or financial products.
- Experience working in challenging environments.
- Skills required: organized, attention to detail, Multi-tasking.
- English is a must. Extra bonus for: Portuguese, Dutch or German.
What do we offer?
- Joining a dynamic and agile company undergoing international expansion.
- Working in start-up mode with the support of the Santander Group.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaborating on international projects in different countries.
- Excellent work environment, social clubs and frequent events.
Would you like to grow with us? Join our team!
Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.
The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.
For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here .
