Description:
Do you want an opportunity to be part of our Presales team?
Do you like challenges?
Well, this is your opportunity...
At Facephi, we are looking for people with experience as a Pesales Engineer to join our big family. If you are eager to add value to the team and take on new challenges that may arise, come to join us!
✍️General Responsibilities for the Role
- Contribute to and ensure the satisfaction of both internal and external clients.
- Be proactive in proposing improvements related to procedures, applications, systems, or resources.
- Promote initiatives seeking synergies and maximum benefit across areas and departments.
- Be versatile and able to carry out any other duties requested by the direct supervisor related to the role, contributing to the smooth operation of the organization.
- Actively participate in training activities to improve skills and performance.
- Ensure proper compliance with occupational health and safety regulations.
- Facilitate the adaptation of new colleagues to their positions.
- Ensure compliance with the crime prevention plan and equality policy, and act in accordance with Facephi’s Code of Ethics and Conduct.
- Specific Responsibilities – Pre-Sales Engineer
- Gather and analyze technical requirements for business opportunities.
- Provide technical support to the sales team throughout the business development process.
- Prepare pre-sales deliverables:
- Bid/tender analysis, RFI, RFP
- Draft technical proposals
- Answer technical questionnaires
- Create technical presentations
- Lead Proof of Concepts (PoCs).
- Ensure proper transfer of information to the project delivery team.
- Evaluate our product and that of competitors to identify strengths and weaknesses.
- Technologically assess our IT solutions and those offered to clients, as well as those of competitors.
- Deliver product presentations and support demos.
- Collaborate with cross-functional teams to respond to client requests.
What can we offer you?
- Be part of a solid professional project with a future from a growing company.
- Job stability.
- Incorporation into a young and innovative project.
- Good working environment.Flexible hours.
- Telework plan.Private medical insurance. (After 6 months at Facephi)
- Competitive salary remuneration.
- Full-time indefinite contract.Specialized career plan.
- Corporate benefits at Facephi, where we offer you a wide variety of discounts on the best brands.
- At Facephi, we are committed to diversity and equal opportunities.
- Work modality:90% Remote10% In-person
Requirements:
Core Competencies
- Excellent oral and written communication skills
- Analytical thinking and problem-solving abilities
- Ability to evaluate customer functional requirements, identify business issues, and demonstrate proposed solutions
- Business awareness when building technical solutions for clients
Specialized Competencies
- Bachelor’s degree in Engineering, Computer Science, or related fields
- Mandatory languages: English / Spanish
Personal Competencies
- Strong customer orientation (internal and external)
- Teamwork aligned with departmental goals and objectives
- Proactivity, initiative, and strong problem-solving skills
- Effective and efficient communication
- Flexibility and adaptability to organizational changes
- Commitment to the organization and dedication to achieving high performance
- Analytical mindset for processing information to deliver optimal results
- Proven ability to manage multiple responsibilities simultaneously while meticulously tracking the status and progress of each
- Ability to anticipate and proactively address customer needs, combining outstanding analytical and technical skills with a proactive attitude, constantly seeking ways to enhance the customer experience
- Proactive approach to learning, constantly seeking new opportunities to acquire knowledge and skills that boost professional performance
- Proven capacity to perform effectively in dynamic and high-pressure environments, maintaining composure and professionalism at all times
- Significant experience in client interaction from a technical perspective, as well as in delivering customized, customer-focused solutions based on a deep understanding of their specific needs and requirements
- Excellent interpersonal and communication skills to build effective relationships with clients and work efficiently with them
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