Private Residence Manager - Luxury Ibiza Estate
Position Overview
We are seeking an exceptional Spanish-speaking Residence Manager to oversee the daily operations of a luxury private residential complex in Ibiza. This role requires an individual with extensive boutique luxury hotel management experience who can seamlessly transition their expertise to managing a prestigious private estate for a discerning family and their guests.
This position offers a unique opportunity to apply luxury hospitality expertise in an exclusive private setting while building long-term relationships with a family. The ideal candidate will thrive in this dynamic environment where no two days are alike.
Key Responsibilities
Guest & Family Services
- Deliver coordinated, personalised service to family members and their guests
- Manage guest arrivals, departures, and all hospitality requirements
- Ensure seamless communication between family, guests, and staff
Staff Leadership & Management
- Lead and inspire a team of up to 10 staff members
- Recruit, train, and develop staff to maintain exceptional service standards
- Create and maintain staff schedules, ensuring optimal coverage at all times
- Conduct weekly performance reviews for first month of employment, followed by quarterly reviews, and provide ongoing coaching
- Ensure full compliance with local employment law, confirming appropriate work permits are in place etc.
- Foster a positive, professional working environment aligned with family values
- Introduce communication structures, including in-person team briefings
- Effective use of technology for communication with team family and guests
- Draft and introduce a system of operational procedures to create a culture of consistency
- Draft and introduce a system of daily procedure sign off to ensure a culture of accountability
Property Operations
- Oversee all aspects of property maintenance and presentation
- Ensure the highest standards of cleanliness, organisation, and aesthetic appeal
- Manage inventory of household supplies, amenities, and equipment
- Coordinate with external service providers (landscaping, pool maintenance, security)
- Implement and maintain health, safety, and security protocols
Construction & Project Management
- Oversee ongoing construction projects and property improvements
- Ensure projects are completed on time, within budget, and to specification
- Manage permits, inspections, and regulatory compliance
- Coordinate project timelines to minimise disruption to family and guests
Financial & Administrative Management
- Manage operational budgets and control costs effectively
- Oversee procurement and vendor relationships
- Maintain detailed records and provide regular reporting to family
- Handle administrative tasks related to property management
- Ensure compliance with local regulations and employment law
Required Qualifications
Essential Experience
- Minimum 10 years in boutique luxury hotel management or similar high-end hospitality role
- Proven track record of managing teams
- Demonstrated ability to deliver exceptional customer service to UHNW clientele
Skills & Competencies
- Exceptional leadership and people management abilities
- Fluent Spanish and good English communication skills (essential)
- Strong project management and organisational capabilities
- Discretion and absolute confidentiality when handling private family matters
- Problem-solving skills and ability to remain calm under pressure
Personal Attributes
- Impeccable professional presentation and demeanour
- Flexible approach to working hours, including weekends and holidays
- Resident visa eligibility for Spain/EU or current authorisation to work
- Willingness to live on or near the property (on-site accommodation available)
- Genuine passion for hospitality and creating memorable experiences
Preferred Qualifications
- Experience managing luxury private residences or estates
- Knowledge of Ibiza's local services, suppliers, and cultural nuances
- Bilingual capabilities (English/Spanish/other European languages)
- Professional certifications in hospitality or property management
What We Offer
- Competitive salary commensurate with experience
- Private on-site accommodation provided as part of the package
- Comprehensive benefits package
- Opportunity to work in a stunning Mediterranean setting
Working Conditions
- Full-time position with flexible hours based on family and guest needs
- Seasonal variations in workload aligned with Ibiza's peak periods
- Requirement to be available for emergencies and special events
- Some travel may be required for sourcing, training, or family support
Compensation Range
Salary to be discussed based on experience and qualifications, plus benefits and accommodation considerations.
Job Type: Full-time
Work Location: In person
