Process Mining Analyst
Who are we?
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
As a Process Mining in Automation team for Managed Solution, you will be instrumental in analyzing, optimizing, and designing business processes using data-driven insights. Your role will involve not only identifying inefficiencies and automation opportunities but also creating new processes that are designed with a high degree of automation. You will work closely with cross-functional teams to ensure that these processes are implemented correctly and effectively.
Responsibilities
Collaborate with cross-functional teams to gather requirements and understand business and technical needs for Managed Solutions
Collaborate with stakeholders to gather requirements and understand business needs for new process designs
Design and develop new processes for Managed Solutions with a focus on achieving a high level of automation
Support the automation of processes by identifying suitable candidates for automation and working closely with the automation team
Monitor and measure the impact of process improvements and automation initiatives
Prepare and present findings, reports, and recommendations to stakeholders at various levels of the organization
Conduct regular follow-ups with teams to assess the performance of implemented processes and make necessary adjustments
Stay updated on the latest trends and technologies in process mining, automation, and business process management
Qualifications
Proven experience in process mining, business process analysis, or related fields
Proficiency in process mining tools (e.g., Celonis, UiPath Process Mining, etc.)
Good understanding of the Managed Solution business as well as the portfolio of products and solutions used to support platforms and services
Strong analytical and problem-solving skills with a data-driven mindset
Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment
Familiarity with automation technologies and methodologies (e.g., RPA, BPM) is well considered
Knowledge of programming languages (e.g., Python, SQL) is an advantage
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
