At Gram-Group, we are leading manufacturers of industrial scales with a strong presence across Europe. From our headquarters in Barcelona, we operate two warehouses and manage five e-commerce websites (Germany, France, Italy, the UK, and Spain), alongside a wide network of distributors and integrators. Our company is undergoing a major digital transformation, and we are incorporating Artificial Intelligence as a key driver to improve efficiency and customer service.
The Challenge
We are looking for a Digital & AI Project Manager to lead our first major strategic AI project, which will have a direct impact on customer service and technical knowledge management. This person will coordinate internal teams, Odoo partners, and external consultants, ensuring that projects are delivered on time, on scope, and with high quality.
This will be their first major project in the company, but in parallel, they will also manage other initiatives related to our e-commerce ecosystem, always with a focus on innovation and continuous improvement.
Tasks
- Lead the implementation of an AI roadmap (customer service automation and expert chatbot for weighing technology).
- Coordinate with external partners (Odoo, AI consultants) and internal development and systems teams.
- Ensure deadlines, scope, and quality standards are met across all phases.
- Manage backlog, priorities, and success metrics for projects.
- Contribute to the design of user experience (UX) for our ecommerce and digital tools.
- Drive projects in the field of multichannel and multilingual e-commerce, from process improvements to customer experience optimization.
- Prepare regular progress reports for management and key stakeholders.
Requirements
- At least 3 years of proven experience as a Project Manager in digital or technology environments.
- Experience managing e-commerce projects (integrations, new functionalities, UX, CRO, etc.).
- Previous knowledge or hands-on experience in projects involving Artificial Intelligence (not required to be a technical expert, but must have participated in real implementations).
- Strong experience coordinating multidisciplinary teams (internal and external).
- C1 level in both English and Spanish (mandatory for managing international projects).
- Excellent communication skills in English and Spanish (French or German is a plus).
- Practical, problem-solving mindset with strong results orientation.
- Degree in Engineering, Business Administration, or related fields with digital specialization.
- Specific experience in UX / conversational design.
- Knowledge of ERP systems (Odoo or similar).
- Passion for innovation, new technologies, and process improvement.
What We Offer
- Permanent contract in a company that is growing.
- Competitive salary based on experience + performance-based bonus.
- The chance to lead the first major AI project in the company, with a strong strategic impact.
- Be part of a dynamic, innovative, and internationally oriented environment.
- Hybrid working model (L'Hospitalet de Llobregat).
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