Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.
Job Summary:
The Sales professional for Barcelona and Tarragona is responsible for managing client accounts and fostering strong client relationships in these regions to ensure satisfaction and drive business growth. This role involves regular client engagement, issue resolution, needs assessment, and identifying sales opportunities. Acts as the main point of contact for clients and coordinates with internal teams to deliver outstanding service.
The Sales professional for Barcelona and Tarragona is responsible for managing client accounts and fostering strong client relationships in these regions to ensure satisfaction and drive business growth. This role involves regular client engagement, issue resolution, needs assessment, and identifying sales opportunities. Acts as the main point of contact for clients and coordinates with internal teams to deliver outstanding service.
Key Responsibilities:
- Maintain regular communication with clients in Barcelona and Tarragona through phone, email, and face-to-face meetings to ensure satisfaction with products and services.
- Assess client needs and recommend suitable solutions to improve business outcomes.
- Serve as the primary contact for clients, coordinating with internal teams to meet client expectations.
- Resolve escalated client issues efficiently and effectively.
- Identify and escalate upselling and cross-selling opportunities to maximize sales growth.
- Provide client training and basic support when necessary.
- Develop and implement sales policies and processes to enhance client relationships and retention.
- Mentor and support junior sales team members as needed.
Experience and Education:
- Minimum 6 years of experience in sales or client account management.
- Proven ability to manage complex client issues independently with expert knowledge.
Skills and Competencies:
- Excellent oral and written communication skills.
- Strong customer orientation and interpersonal skills.
- Detail-oriented with the ability to meet deadlines.
- Project management skills.
- Ability to work independently and as part of a team.
- Self-motivated and proactive problem solver.
We Celebrate Who We Are!
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please
contact our Talent Acquisition Team
.
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an
equal opportunity and affirmative action employer
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