The Senior Business Analyst, Payroll Transformation, will assist in the execution of the global strategy for payroll processing from input validation to employee/tax disbursement based on the guidance from their manager. The role will work closely with their HR business colleagues to drive design discussions and support implementation. The role will partner with the local teams to execute the payroll strategy with primary focus being on requirements gathering, testing, communication, and change management.
Responsibilities
- Execute and support the design of payroll governance, process and system strategy with the alignment to standardizing, streamlining and automating processes and standards to drive business efficiencies
- Capture, document and migrate local knowledge, policies and processes into HR Shared Services organization
- Collaborate with system vendors, local country teams, and payroll shared service operation to implement payroll solution, which will align with global design while meeting localized business requirements and operational needs
- Be foremost expert on the payroll system’s functionality to be able to address any business requests for enhancements or changes to meet a continual changing environment
- Collaborate with IT to translate business requirements into technical solutions/plans and prioritize future enhancements
- Partner across the organization on deployment, and maintenance of the selected payroll solutions throughout the company’s global footprint
- Prepare and execute design sessions to optimize the process and system configuration to streamline the end-user experience
- Gather, propose and support new requests and/or system enhancements to drive continuous improvement
- Design, maintain and report on SLAs and performance KPI dashboard
- Develop and Maintain site sharing training, job aids, system updates, policies, etc.
- Communicate updates, systems and business changes to stakeholders as needed
- Represent Payroll in Shared Services initiatives
- Support Operational teams in validation of impact of policy changes on operational procedures
- Collaborate with teams on developing, implementing and reviewing surveys and audit controls
- Other tasks as assigned by the manager
Requirements
- Bachelor’s degree or equivalent business experience preferred
- 6+ years’ experience with payroll processes and/or transformation
- Experience with executing system implementations and projects
- Possesses strong analytical skills to critically evaluate information
- Must be a team player but also able to work independently.
- Ability to build and maintain strong relationships across functions to drive teams towards success-based results
- Must be focused, goal driven, accountable, and exhibit significant attention to detail
- Payroll knowledge in multiple countries
- Project management or transformation expertise
- Microsoft tools
- Multiple payroll vendor systems
- HCM systems, preferably Workday
- Preferably ticketing systems, such as ServiceNow
- Fluent English
- Preferred additional European language
- Flexibility in working hours to cover global timezones
- Willingness to travel for on-site workshops
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