About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role:
At Four Seasons Hotel Madrid we are looking for an Assistant Director of Engineering to join our team. This position plays a key leadership role in supporting the Director of Engineering in overseeing all aspects of property maintenance and building operations. This includes electrical systems, plumbing, HVAC, fire and life safety, painting, and general maintenance. This role ensures the Engineering team delivers timely, efficient, and high-quality service to internal and external guests while upholding Four Seasons’ standards, safety protocols, and service excellence.
What you will do:
- Assist in leading, training, and developing the Engineering team, including hiring, scheduling, coaching, performance evaluations, and daily inspections to ensure productivity, safety, and quality standards are met.
- Oversee the execution and follow-up of the hotel’s work order system, ensuring all guest and internal requests are completed efficiently and to standard.
- Coordinate with the Purchasing department to manage supplies, tools, and equipment through timely requisitions and vendor communications.
- Implement and monitor preventive maintenance programs to protect the integrity of hotel assets and extend equipment life cycles.
- Manage inventory control by maintaining accurate logs of stock items, tools, and equipment, and oversee their distribution.
- Promote a culture of safety and professionalism by upholding and enforcing Four Seasons' policies, including Work Rules and Standards of Conduct outlined in EmPact.
- Foster a positive and collaborative working environment with all departments, promoting effective communication and teamwork.
- Ensure that all meter readings on heat, light and power are taken on a daily basis and reviewed for consumption
- Assist in compiling a monthly consumption report on heat, light and power to include electricity, gas, steam and water.
- The ability to set-up fire life safety and protection systems, valve locations and other emergency procedures that involves the department.
- Actively participate in the hotel’s Safety Committee to support workplace safety initiatives. Support energy conservation efforts aligned with the hotel’s sustainability and budgetary goals. Maintain strong partnerships with contractors and vendors to ensure 24/7 emergency support and service continuity.
- Assist in maintaining all fire and life safety equipment and ensure all emergency response procedures are clearly communicated and practiced by staff.
What you bring:
- Education related to the field such as Professional degree in an Engineering discipline, trade degree in a specific technical field relating to Engineering.
- Experience required by position is 5 years or greater of employment in the related position with Four Seasons or other hospitality organization.
- Requires a working technical knowledge of general building maintenance.
- Requires knowledge of the ability to operate computer equipment.
- Ability to read and speak and write English fluently.
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours:
- This is a full-time position
- This role operates on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.