Job Title
This team part of Travel Intelligence in Hospitality (HOS) supports BI (Business Intelligence) and Data solutions engagement and provides functional and technical pre-sales support to Sales and Account Management teams within our Hospitality Business Unit (HOS).
This role collaborates with a wide range of stakeholders—including executives, sales teams, and customers. Key responsibilities include working with various teams and Specialists to generate interest in our products, coordinating commercial offers, and providing post-sale support to encourage usage and renewal.
This is an individual contributor role that contributes to revenue and profitability growth by supporting our go-to-market strategy, customer retention, and cross-sell initiatives, while also sharing customer feedback with Product teams to help prioritize the roadmap.
Your main responsibilities
Serve as a communication link between product, sales, and customers by clearly sharing product updates, pricing, value propositions, and competitive insights.
Gather and share customer and market feedback with the product team to inform future enhancements.
Provide post-sale support to help customers use and gain value from BI products, encouraging continued engagement and renewal.
Consult with customers to understand their needs and recommend data products that align with their goals.
Promote BI products through direct engagements and webinars, and contribute to commercial proposals to support the sales process.
About the ideal candidate
Experience in Sales or Revenue Management, in the Hospitality Industry.
Familiarity with Business Intelligence (BI) solutions is valued.
Proficiency in English; additional languages are a plus.
Customer-focused with business understanding and adaptability.
Effective communicator with a collaborative approach to problem-solving.
What we can offer you:
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
Ready to take your next step in your career within Hospitality?
Apply now!
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Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.