Hello! 👋🏽
At Factorial, we're looking for a Junior CRM Specialist for the Italian Market
to help us boost the company to the next level. 🦄
This role is perfect for someone who is passionate about marketing operations and lifecycle management.
About the Role
We’re looking for a highly organized and performance-driven Junior CRM Specialist to support and scale our demand generation efforts. Sitting at the intersection of marketing operations, lifecycle, and campaign execution, you'll play a critical role in coordinating integrated campaigns that drive pipeline and revenue.
Reporting to the Lifecycle manager, you'll partner with cross-functional teams to execute multi-channel campaigns, support SDR enablement, and optimize the full marketing funnel, from lead generation to nurturing.
Key Responsibilities
Junior CRM Specialist
Own and execute lifecycle marketing campaigns, including lead nurturing, onboarding flows, and re-engagement sequences.
Identify and activate quick-win automation opportunities to improve funnel velocity and conversion.
SDR Enablement & Campaign Support
Coordinate with SDRs to provide campaign briefs, prospecting sequences, and ensure proper lead routing and follow-up.
Collaborate with the Field Marketing & Events manager to turn events into full-funnel, multi-touch campaigns.
Campaign Operations & Reporting
Maintain campaign calendars and project management boards
Ensure accurate lead attribution and reporting to support visibility into pipeline and ROI.
Analyze campaign performance, extract insights, and share learnings with the wider Revenue Marketing team.
What You Bring
Fluent in Italian, written and spoken (Native preferred) and English
1-3 years of experience in demand generation, marketing operations, or campaign coordination.
Hands-on experience with CRM (Hubspot) and marketing automation platforms
Strong organizational and project management skills with attention to detail.
Comfortable working cross-functionally and managing multiple stakeholders.
Data-driven mindset with a bias for execution and continuous improvement.
Perks of being part of our team💆
A high growth, multicultural, and friendly environment.
Alan private health insurance 🩺
A healthy life with Gympass (Gyms, pools, outdoor classes) ♀️
Save expenses with Cobee💰
Language classes with Yolk Academy
Breakfast in the office and organic fruit 🍏
Nora and Apetit discounts 🍱
Free caffeine and theine ☕
Pet Friendly 🐶
About us 🚀
At Factorial, we’re building the leading business management software for companies of all sizes.
Our platform centralizes key workflows across HR, finance, and operations—freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.
With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona. We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we’d love to meet you!