PMS Hospitality Implementation Consultant (m/f/d)

Company Description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji—day and night.

Job Description

• Provide technical consultancy to our hospitality customers within EMEA region
• Identify areas of required development within correspondence templates to increase data visibility from PMS to Correspondence templates
• PMS Implementation, integration, and training (remotely and customer on-site)
• PMS Interfaces Implementation
• Meeting & Events solution Implementation
• Configure the system to meet country-specific legal fiscal requirements
• Analyze customer needs and configure the systems to their specific requirements
• Ensure multiple users, and service model concept meets the customer operational workflow
• Train the staff in the best and most practical use of the software
• Take the customer site live, answer any operational and application requests onsite
• Report accurate project status and act proactively to achieve the project goal
• Internal consultation

Qualifications

• Hospitality Business background or working record in a similar PMS implementation role
• You have the same passion for the Hospitality industry as our customers' passion to serve their guests
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fast-paced environment
• Ability to quickly learn the company’s various IT solutions and able to handle system installation
• Ownership with quality, Professional “get it done” attitude and work ethic
• Fluent in English, other languages are add-on
• Willingness to travel 75%

Additional Information

• Exciting job within a creative environment and the opportunity to make a real impact on the business
• Grow your experience with web and cloud technologies in a very innovative technology environment
• Friendly, motivated and talented multicultural team
• Opportunities to grow and develop with Shiji
• Training to meet role requirements