Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Our 1,450+ expert professionals, headquartered in Woking, UK and Tucson, Arizona, have a shared mission to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.
Role Desciption
There are two positions avaiable and we are looking for English/ Spanish & English/ German speaker.
Please note this is an international role (EU/UKI) and candidate can be based in the Netherlands, Belgium, Germany, Spain, France, or UK.
The Clinisys Laboratory Solutions (CLS) consultant is responsible for liaising between the company and its customers and will be responsible for providing a professional service with quality software solutions.
You will provide a variety of services based on recognized technology in order to implement our customers' requirements within our LIMS solution. You will also participate in the implementation of interfaces with third-party systems or laboratory instruments. Analyzing, configuring, validating, and delivering new ideas and features for our product roadmap will allow you to be a major player in our projects and ensure customer satisfaction.
We strive to ensure that every interaction is guided by our core values: customers, promises, simplicity, and teamwork.
Opportunity to work with the global and European team.
Responsibilities:
- Providing implementation services to our customers using Clinisys solutions.
- Perform several tasks such as gap analysis, functional or technical workshops, configuration, unit testing and system validation support.
- In addition to acting as an interface with customers to gather user needs, you will be responsible for managing improvements and upgrades to the solution.
- Interconnect CLS to third-party applications and laboratory instruments.
- Work with the project manager and management team.
- Participate in the continuous improvement of our products and services.
- Collaborate with the sales organization to define the configuration estimate and solution interfacing efforts.
- Train and mentor other CLS consultants on Clinisys solutions and workflows.
- Participate in demonstrations and presentations of our client software, and act as an in-house expert within the LIMS services department for all designated sectors.
- Represent the Clinisys Services team by providing subject matter expertise to the Product Manager and development team to influence the product lifecycle.
- Conduct on-site or virtual assessments for clients, including workflow and strategic meetings, as well as follow-up engagements.
Knowledge, Skills & Abilities:
- Bachelor's or Master's degree in Laboratory Sciences (Chemistry, Molecular Biology, etc.) or Information Systems
- Experience in the field of LIMS, in a healthcare and/or health and/or laboratory informatics environment
- Demonstrated experience with laboratory information systems
- Experience as a LIMS consultant or equivalent is an asset
- Experience in delivering impactful presentations to groups
- Demonstrated knowledge of laboratory specialty workflows required
- Experience in software programming is an asset
- Experience using or configuring LIMS or LIS
- Strong time management and organizational skills.
- Demonstrated ability to work independently.
- Demonstrated success in improving workflow processes and procedures.
- Advanced English
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