We are looking for a Transfer Agent to join our incoming agency in Lanzarote to reinforce our team for next season. As a Transfer Agent you will be responsible to manage and control transfer routes in Lanzarote, having a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.
The main responsibilities will be:
- Management and control of transfers in Lanzarote.
- Communication with providers, hoteliers and TTOO.
- Management of claims and incidents.
- Coordination with other internal departments to ensure the quality of service.
- Be involved in the planification of the transfer routes in Lanzarote.
- 2 years of experience in a similar position.
- Advanced level of English, other languages will be a plus.
- Able to work properly with IT Systems and adapt quickly to our In-house Operational Systems.
- Good knowledge of Lanzarote.
- Studies of Tourism or related fields.