Company Description
Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.
With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
#WeAreHeartists
To discover the life that awaits you at Accor, visit https://careers.accor.com/
Job Description
Based in Madrid and reporting to a SVP Operations Management VPOM Mediterranean and North Africa (MedNa), you will oversee a dynamic portfolio of 28 hotels across Northern Spain and Portugal. You’ll act as a strategic partner for both Accor and our owners, ensuring brand standards, service excellence, and profitable operations. Your mission is to drive results, support transformation, inspire our teams and reinforce strong relationships with internal and external stakeholders.
What will you do?
- Play a pivotal role in the strategic planning and oversight of budgets and performance KPIs across your hotel network. Build, challenge and monitor with the GM and Finance robust financial frameworks that support sustainable profitability. Use key performance indicators as strategic levers to drive accountability, identify growth opportunities, and support long-term decision-making
- Act as the key liaison with owners and their representatives, protecting Accor’s interests while aligning with ownership goals through transparency, trust, and mutual success
- Guide and support General Managers in delivering high brand standards, elevated guest experiences, and operational consistency
- Monitor and enforce brand identity and network coherence by collaborating with operational teams and tracking brand compliance closely
- Lead the rollout of strategic group initiatives (commercial, loyalty, pricing, HR) while encouraging cross-hotel collaboration and sharing of best practices
- Support and supervise the full process of hotel openings, rebrandings, and integrations to ensure seamless onboarding into the Accor ecosystem
- Contribute to the long-term brand development, transformation programs, and local multi-brand policy deployment
Qualifications
Our ideal profile would be:
- A senior hospitality leader with a background in operations, ideally with multi-property oversight across diverse geographical regions
- Demonstrated success managing full P&L responsibilities, with deep knowledge of revenue management, commercial strategy, and hotel performance optimization
- Skilled in relationship-building and communication, able to foster strong partnerships with internal teams and external stakeholders
- Strategic and analytical mindset with the ability to translate financial and operational insights into impactful actions
- Fluent in English and Spanish; Portuguese would be considered a strong asset
- Open to frequent travel within Northern Spain and Portugal
Additional Information
What’s in there for you?
- Unique opportunity to develop your career with worldwide Augmented Hospitality leaders
- Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more!
- Work in a multi-national team
- Hybrid way of working
- Talent development opportunities
- Corporate Social Responsibility activities
Sound like your kind of journey?
If you see yourself in this role and are ready to grow within an international hospitality leader, we’d love to hear from you!
#WeAreHeartists