Will you actively create a healthier future for tomorrow?
At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.
We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.
About the Role
We’re seeking a highly skilled Specialist Business Analyst to support the uplift of Medibank’s Operational Risk Management Framework (ORMF) as part of the CPS220 Project. This role will play a key part in enhancing our Governance, Risk, and Compliance (GRC) system to align with the updated risk framework and deliver robust reporting and assurance capabilities. This is an initial 6-month contract with a day rate of $950 - $1000 incl super.
Key Responsibilities
You’ll work closely with senior stakeholders, risk teams, and technical experts to:
- Document requirements for building a new Risk Taxonomy (L1 and L2 risks) in the GRC system.
- Elicit and define reporting requirements and functionality for risk, appetite, and profile reporting.
- Facilitate workshops to translate Risk Appetite Statements into operational terms and vice versa.
- Support the design and documentation of a new Control Assurance module.
- Build and uplift collateral such as the ‘Incident, Issues and Actions Management’ page.
- Collaborate with technical teams to ensure accurate translation of business needs into system functionality.
Core Activities Include:
- Gathering and documenting detailed business and reporting requirements.
- Identifying and grouping reporting needs by audience (e.g., Hub Leads, Risk Managers, Executives).
- Facilitating and guiding workshops to support requirement gathering and template completion.
- Validating requirements with stakeholders and managing sign-off processes.
- Mapping data sources and designing logical report flows based on user journeys.
- Partnering with developers, designers, and analytics teams to deliver fit-for-purpose solutions.
What You’ll Bring:
- Strong understanding of risk and compliance concepts, ideally within a regulated environment.
- Proven experience as a Business Analyst on reporting and analytics projects.
- Excellent stakeholder engagement and workshop facilitation skills.
- Experience with requirements documentation and reporting templates.
- Familiarity with regulatory reporting and GRC systems (Protecht experience highly regarded).
- High attention to detail and ability to work collaboratively across business and technical teams.
A career with us
At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.
The wellbeing of our employees is our priority. We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you.
