Company Description
Iberia Tech is part of Iberia Group, Spain’s main operator and one of the world’s leading airlines and owner of Iberia Express and Air Nostrum.
Iberia Tech provides creative and innovative solutions to drive sustainable transformation by delivering technology services across Iberia businesses, driving efficiencies, automation and economies of scale.
Iberia Tech’s vision is to increase shareholder value, accelerate business performance, delight customers, enable employees, and protect our business through the innovative and agile use of technology and data.
We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximize business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support Iberia.
Our Values
At IBERIA Tech we share common values to help us create the right culture to underpin our thriving community:
Innovation | we value identifying new ways of using technology to solve business challenges
Empowerment | we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues
Professionalism | we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability
Transparency | we value honesty and integrity and always share the reality in a manner the business understands
Agility | we value responsiveness, speed and flexibility in everything we do.
We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored
Job Description
The bridge between the business and Iberia Tech (incl. 3rd party solution providers) to understand and analyze processes as well as gather the business needs in a way that enables IT to develop, test and deploy solution(s) that deliver the target business value.
Accountabilities
Working in partnership with Iberia Tech and the business to:
- Use structured best-practice methodologies to identify and understand business needs. Evaluate current processes to identify improvement opportunities and achieve business goals
- Capture and document the business requirements in a structure format that enables IAG Tech (incl. 3rd party solution providers) to deliver solution(s) that will meet the business need
- Create and manage their requirements workshop plan(s) and lead the workshops to ensure objectives are achieved
- Support IAG Tech (incl. 3rd party solution providers) with designing functional solution(s)
Project Lifecycle Management: Participate in all phases of the project, from early design phases to implementation and support. Support planning, testing (UAT), and change management.
- Consider both business needs and the IAG Tech Enterprise Architecture Strategy (including defined standards) when supporting IAG Tech with solution design.
- Manage the review and sign-off/approval of documented requirements, covering the following as a minimum input – business/customer, quality – defined business analysis/document standards, output – IAG Tech/solution provider
- Deliver on a number of projects, the breadth and complexity of which will vary depending on experience.
This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities
Key Stakeholders
External:
- Strategic partners and solution providers
Internal:
- Business owners
- Delivery Leaders (Product Manager, Product Owner, Scrum Master, Programme Manager, Project Manager)
- IAG Tech Architects
- Software Engineering
- Cyber Security
Qualifications
Educated to degree level
Desired
· Recognised Business Analysis qualifications ·
- Recognised Agile and Waterfall qualifications (SAFe knowledge is desirable) ·
- Recognised process engineering qualifications
- Knowledge of Airline industry
Skills
· Strong workshop leader and facilitator ·
Forming strong stakeholder relationships, with a proven ability of influencing, negotiating and persuading internally and externally.
Business partnering, working as a valued partner with stakeholders across a diverse operation, delivering a value-added service to business customers.
- Strong analytical approach to capturing business requirements, documenting them in a succinct manner
- Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectives
· Ability to work under pressure · Identifies and contributes to continuous improvement by analyzing capability across the organisation
- Fluent written and spoken English and Spanish
Experience
- Previous experience of successfully performing a Business Analysis role in both Agile and Waterfall delivery settings
- Previous experience of process engineering and requirement documentation
- Experience of working in a business and technology delivery (IT) environment
- Experience of working with the following is highly desirable:
o Process mapping tools
o Agile and waterfall management tools
- Experience of operating across multiple countries and cultures is desirable
Additional Information
Benefits:
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses
Diversity and Inclusion
Our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.
We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.
We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IBERIA Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.
