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Business Analyst Quality Management - Crisis Management

Nestlé USA
Bajo Llobregat, Cataluña
Tiempo completo
hace 2 semanas

We are looking for someone with excellent communication skills, ability to be flexible and adapt communication to different audiences with proven experience in business operations (Quality, Logistics, Manufacturing), delivering training to users, defining processes and implementing IT applications to join our IT Technical & Production stream in Barcelona.


Position Snapshot:


  • Type of Contract: Full time permanent local contract
  • Function and Stream: IT Technical & Production - reporting to Regional Business Solutions EUR QM Team Lead
  • Type of work: Hybrid
  • Work Language: Fluent Business English
  • 5+ years of proven experience in delivering/implementing IT QM solutions and business/industry, including experience in IS/IT Operations.


The role:


This role aims to enhance IT adoption in factories and establish a standardized approach to crisis management.


You will oversee the implementation of a new Crisis Management solution across the Europe Zone, which includes configuring, testing, training, deploying, and supporting crisis management and other Quality Management IT products.


What you’ll do:


As a Business Analyst QM – Crisis management you will:


  • Standardize crisis management processes at market, zone, and corporate levels while revisiting existing standards.
  • Oversee the configuration, testing, training, deployment, and support of crisis management applications and other QM IT products (preferably SAP QM or LIMS).
  • Create and deliver standardized training materials to all stakeholders, serving as the primary contact for factories, corporate, and communications departments.
  • Facilitate the adoption of applications and processes within the designated markets and zones, while effectively communicating and managing various stakeholder audiences and collaborating with the global product owner team.


We offer you:


We offer more than just a job. We put people first and inspire you to become the best version of yourself.


  • Great benefits
    including salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
  • Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
  • Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!
  • Recreation activities such as yoga, Pilates, etc. and a wide range of volunteering activities.


Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!


What will make you a great fit?


  • Bachelor’s or master’s degree in Information Systems, Engineering, Business or similar.
  • 5+ years of proven experience in delivering/implementing IT QM solutions and business/industry, including experience in IS/IT Operations.
  • Demonstrated experience in establishing standard processes and managing performance to achieve key metrics.
  • Experience working with cross-functional teams and global environments.
  • Experience in effective communication at different levels of the organization and in English.


Bonus Points If You:


  • Have experience within manufacturing environment.
  • You are technically savvy or have previous experience as a systems user. Preferably in SAP QM or LIMS.
  • Project Management certification.


Not a 100% match? No worries! Nestlé supports your personal growth with customized development solutions.


What you can expect in your application journey:


1. Hit apply and enter our job portal.

2. Submit your application with your CV.

3. We will contact relevant applicants.

4. Interviews (HR, Hiring team and stakeholders).

5. Feedback.

6. We make an offer.

7. Location dependent checks and pre-onboarding.

8. First working day.


About Nestlé:


We are Nestlé, the world’s largest food and beverage company, present in more than 185 countries and supported by a global team of over 275,000 people. Our Corporate Business Principles—rooted in fairness, honesty, and respect for individuals, families, communities, and the planet—guide everything we do and inspire us to make a positive difference.

Our purpose is clear: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That’s why we are committed to leading the transition toward a more sustainable future, working to achieve net zero emissions by 2050.

Want to learn more? Visit us at: https://www.nestle.com


We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

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