The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty.
Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.
What's the opportunity?
As Delivery Executive, this role will be reporting into the Chief Customer Officer. You will lead the successful delivery of Zafin’s largest and most complex client projects. Having responsibility for client engagement, end to end delivery, and customer success.
What will you do?
- As Delivery Executive, lead end-to-end corporate and institutional pricing & billing program delivery, delivering to client expectations, while managing cost, scope, schedule.
- Strengthen existing client relationships and build new relationships to drive platform adoption, enable growth and elevate the Zafin brand.
- Drive year-to-year revenue growth, identifying/developing new opportunities and teaming with sales as appropriate.
- Communicate with clients at multiple levels, including senior stakeholders.
- Partner with stakeholders within the Zafin team, including Product, Cloud, and Sales.
- Contribute to building the Zafin business in the region, by contributing industry eminence and domain expertise to sales pursuits.
Must Haves:
- Minimum of 7–10 years in banking or financial services with a focus on corporate and institutional clients.
- Solid understanding of business concepts and issues, preferably in banking, core banking, core modernization, pricing & billing, in retail and/or corporate and commercial banking.
- Hands-on experience in implementing enterprise-level banking software solutions.
- Demonstrated leadership skills with the ability to inspire and motivate teams to achieve goals.
- Excellent communication, negotiation, and problem-solving skills.
- Proven track record of delivering results in a fast-paced, dynamic environment.
- Knowledge of relevant industry regulations, compliance requirements, and quality standards.
- Computer Science, Engineering, Finance, Business Administration (advanced degree preferred), or equivalent experience.
Experience:
- Ability to negotiate and convince.
- Ability to resolve conflicts.
- Ability to identify innovative solutions to problems.
- Out of the box thinking approach.
- Ability to conceptualize and articulate new approaches and solutions.
- Ability to collaborate and communicate to achieve positive outcomes.
- Detail-oriented.
- Strong ability to prioritize and meet deadlines.
- Able to work under stress and conflicting timelines, when necessary.
- Proactive with a strong desire to learn.
Working Conditions:
- Ability to work in remote and/or office setting.
- Support offshore hours / multiple time zones.
- Flexibility with travel and working hours, based on team and client needs.
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
