MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
Job Description
We are looking for a customer-focused, proactive Inside Sales & Support Agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction.
- Lead Management: Qualify high-potential leads and engage with customers via calls, emails, and chats
- Dealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logistics
- CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion
Qualifications
- Experience in outbound sales, B2B sales, or business development
- Customer service expert with strong communication and commercial skills
- Fluent in Czech & English (at least B2 level)
- Skilled in CRM tools, MS Office, and multitasking in a fast-paced environment
We Value Your Potential!
Even if your experience doesn’t match 100%, we encourage you to apply! Talent comes in many forms, and we are committed to fostering a diverse and inclusive team.
Additional Information
- Permanent, full-time contract (40h per week)
- Hybrid work model after initial training (1-2 days WFH). Our office is located at C.de Albasanz, 15 , San Blas de Canillejas Madrid.
- Deep industry insights, working closely with customers, suppliers & dealers
- MSX Bazaar – Exclusive employee shopping portal
- 26 vacation days (23 + 3 extra!)
- Ongoing internal training & professional development
- Fully adapted offices for a comfortable, accessible workspace
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
