To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MAIN PURPOSE OF THE ROLE
We are looking for a highly detail-oriented and culturally aware Localization Quality Manager to lead linguistic and functional QA testing across multiple languages, devices, and markets. This role is essential to ensuring that our localized user experiences are accurate, contextually appropriate, and culturally resonant across the globe, and that our QA testing efforts are aligned with our overall Quality Program strategy.
As a key member of the Localization team, you will manage QA workflows and tests, run multilingual content audits, and partner with localization program managers and regional stakeholders to evaluate quality and cultural fit across our clients' products and platforms. You will work under the Localization Quality Program and collaborate closely with localization and testing vendors, product teams, engineers, and market experts to ensure we deliver world-class experiences to users everywhere.
Note: Please take into consideration that this is a fix term role, one year contract.
MAIN RESPONSABILITIES
- Plan, manage, and execute linguistic and functional localization QA across digital content and product UI on different devices.
- Conduct multilingual audits to assess translation quality, cultural fit, and brand tone alignment across key markets.
- Develop and maintain QA test plans, checklists, and localization bug reports in collaboration with engineering and content stakeholders.
- Coordinate with language reviewers and testing vendors, ensuring consistent, scalable, and on-time QA coverage.
- Partner with regional teams to gather feedback on market-specific language or cultural nuances.
- Identify patterns in localization issues and propose process improvements to upstream localization workflows.
- Advocate for culturally relevant content and inclusive experiences in all localized products.
REQUIREMENTS
- 4+ years of experience in localization QA, linguistic testing, or internationalization.
- Strong understanding of functional QA testing tools and processes, particularly in software/app environments.
- Experience performing or managing linguistic QA reviews across multiple markets and languages.
- Knowledge of cultural sensitivity and adaptation best practices.
- Excellent communication and documentation skills with an eye for linguistic and UI detail.
- Fluent in English and at least one additional language, with proven ability to assess quality in multiple locales.
- Familiarity with bug tracking and QA platforms (e.g., JIRA, TestRail, XBench, BrowserStack).
- Previous experience working in cross-functional teams with engineering, content, and regional market leads would be beneficial.
- Experience working with UX writing, content design, or inclusive language initiatives would be a plus.
- Background in localization for consumer tech, streaming, or media products is a plus.
- Working knowledge of internationalization (i18n) principles and localization tooling would be highly valued.
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