Marketing Communications Supervisor (Service Center)

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

We are currently looking for a Marketing Communications Service Center Supervisor to join us at our facility in Asturias, Spain.

The Marketing Communications Service Center Supervisor supports the execution of marketing communication activities across the world, serving as the central point of contact for the greater organization. In the role, the Supervisor will oversee the Marcom Support Specialist Team, ensuring the efficient management of incoming requests and the delivery of high-quality, brand-compliant materials.

Key responsibilities:

• Supervise and Lead: Manage and lead a team of Marcom Support Specialists, providing guidance, support, and performance feedback.
• Request Management: Oversee the triage of incoming marketing communications service requests from internal teams, including sales and other functions. Ensure requests are assessed, prioritized, assigned, and tracked for timely project delivery.
• Email Communications: Supervise the setup and deployment of internal and external email communications using approved templates. Partner with global teams to ensure timely and accurate distribution of final copy and images.
• Translation and Proofreading: Ensure the translation and proofreading of marketing assets for accuracy, consistency, and alignment with brand tone and regional requirements.
• Content Administration: Administer and maintain content within the Seismic sales enablement platform, including uploading, tagging, organizing assets, and managing user rights and permissions.
• Purchase Orders: Oversee the processing and tracking of purchase orders related to marketing activities, including vendor management and invoice reconciliation.
• Event Materials Coordination: Coordinate the ordering, fulfillment, and shipping of event materials such as brochures, giveaways, signage, and displays through regional partners.
• Graphic Design: Supervise light graphic design tasks, including monthly promotional flyers, presentation formatting, and custom branded items.
• Complex Requests: Route complex or strategic requests to the appropriate marketing communications team members.
• Quality Assurance: Ensure all outputs follow brand guidelines and quality standards.
• Reporting and Tracking: Monitor service center performance metrics (e.g., response time, service satisfaction) and identify opportunities for continuous improvement. Maintain clear documentation and status updates for all service center requests using project or ticket tracking tools.

Key requirements:

• 3-5 years of experience in marketing communications or a related field, with a proven track record of leading and managing teams
• Completion of post-secondary education preferred in a marketing, communications, or business field of study
• Strong organizational skills and attention to detail
• Excellent proficiency in English, both written and verbal, is essential
• Basic proficiency with Microsoft Office (Word, PowerPoint, Excel)
• Familiarity with design tools (e.g., Adobe Creative Suite) is a plus
• Ability to manage multiple tasks, follow templates, and meet deadlines
• Team-oriented with a customer service mindset
• Willingness to learn tools such as Seismic, Salesforce Account Engagement, and other marketing systems

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.