At Top Doctors Group we continue to grow!
Are you a commercially driven professional passionate about healthcare and digital innovation? At Top Doctors Group, we’re seeking a Sales & Client Manager to lead and grow relationships with doctors, clinics, and hospitals in the UK private healthcare sector.
In this role, you’ll manage a portfolio of healthcare professionals, ensuring retention and satisfaction while identifying growth opportunities through upselling and cross-selling. You’ll be their strategic partner, helping them make the most of our digital solutions and maximising the value of their partnership with Top Doctors.
️ Responsibilities:
- Manage and grow your portfolio of UK-based healthcare clients, focusing on renewals and revenue expansion.
- Report opportunities in CRM Dynamics, analyse monthly renewals, evaluate results, and achieve renewal targets.
- Drive upsell and cross-sell efforts, promoting new digital tools and services aligned with each client’s goals.
- Handle the full sales cycle for new product sales: pitching, coordinating internal implementation, pricing updates, and contract adjustments.
- Guide clients through a tailored roadmap to ensure full product adoption and maximise ROI.
- Act as the liaison for any issues (non-payment, cancellations, support), always with a solutions and sales mindset.
Minimum requirements:
- Knowledge acquired in similar functions.
- Proven success in upselling, renewals, or expanding existing client portfolios.
- Ability to work under supervision and adapt to new tasks with a period of adaptation.
- Effective communication and customer relations.
- Proficient in tools such as Outlook, Dynamics, Admin, Zoom, Teams, Excel. Advanced in the use of computers and software, including knowledge of word processing software, spreadsheets, web browsing and email.
- Basic numeracy, file management, record keeping and invoicing skills.
- English written and spoken native level.
What we offer:
- ️Stability and growth.
- Hybrid working method.
- Leaders who prioritise day-to-day support.
- You will be free on your birthday.
- Social benefits and flexible remuneration to suit you.
- Young and international working environment.
- And... Lots of fun.
At TOP DOCTORS GROUP we are proud to create an inclusive work environment where we value and respect the diversity of all people. We firmly believe that this is the only way for the entire team to fully develop their talent and contribute to the success of our company. We are committed to adapting to your personal needs, so we encourage you to contact us if you need any type of adjustment, and we will help you to maximise your talent. We’re here for you!
