Eterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality. With over €2 billion in assets under management, we operate 600+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* & palace brand) and Verbier Exclusive (20 chalets in Verbier). Our guests can discover our properties in more than 20 exceptional destinations across Europe and North America.
At Emerald Stay, our Sales Team, based in sunny Barcelona, is the guest point of contact from inquiry to booking. We’re looking for a sharp, curious, and proactive intern to join us for a 5 or 6-month adventure. To describe our workplace culture in a nutshell: we’re demanding and caring. As an intern, expect to be challenged, empowered and to grow through this professional experience.
RESPONSIBILITIES
You’ll be part of a small (but mighty) team of 4, helping deliver top-tier hospitality from our head office. Here’s a taste of what you’ll get involved in:
Reservations and Sales Support
- Manage new confirmed reservations from a variety of booking sources including direct bookings and from online travel agencies such as Air BNB and Booking.com.
- Entering booking details onto our reservation system.
- Processing guests payments.
- Manage booking cancellations and modifications
- Assist the sales team with answering phone calls during busy periods and taking messages as well as directing them to the appropriate person to speak to.
- Offering ad-hoc support to the operations team with various tasks such as acquiring guest information prior to their stay, helping with guests questions prior to their stay and organising special requests such as birthday cakes.
KEY INFORMATION ON THE APPLICATION PROCESS
The application journey has 4 key steps:
- Step 1: screening call for selected candidates
- Step 2: case study
- Step 3: video interview with our Sales Director and HR Manager
- Step 4: reference check
We’d love to hear from you if…
- You are available for a period of 5 or 6 months, preferably from September 2025
- You are currently enrolled in or have just finished your studies in hospitality or business administration/management; we are offering a becario, i.e. an agreement between the university, yourself and Emerald Stay
- You speak (and write) English and either French or Spanish fluently (French strongly preferred)
- You have at least 6 months of experience in a working environment, preferably in English
- You are eligible to work in the EU and willing to relocate to Barcelona
- You enjoy following processes and have good attention to detail with administrative tasks.
- You are eager to learn and work with a flexible approach in a fast paced environment.
ABOUT US
At Emerald Stay, we’re not your typical company. We’re a growing team, obsessed with quality and always looking for ways to raise the bar. We are recognized as a Great Place to Work®, and are accredited HappyAtWork®. The way we work, think, and grow is shaped by a set of values we actually live by:
- Make Mistakes - We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them.
- Question - We don't accept the status quo and look for ways to leverage technology while empowering people.
- Speak Up - We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back.
- Think Big - While staying humble, we aim for the stars and work towards established goals and metrics.
- Don’t Compromise - We are obsessed with quality, like a Swiss watchmaker.
- Care - We care about our team members, our partners and our clients, and make our passion and our work one and the same.
We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. All qualified applicants will be considered without regard to any characteristic unrelated to their skills and experience.
Oh, we’ve got perks.
- Paid internship : 600€/ monthly
- Flexible work environment: we have a flexible home office policy; you'll work at the office on Tuesdays and Wednesdays, the rest of the time, it's up to you. Feeling like working with another view? We offer 15 days yearly of remote work from wherever you’d like
- Discount on Emerald stays, during specific periods, on selected properties
- Regular team outings and events: because work is fun when you’re part of an awesome team
Ready to join?
If you're willing to bring your creativity, passion for service, and high-energy vibe to Emerald Stay, we want to hear from you. Apply today and let's start this exciting journey together!
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