Scrum Master - Operations MRO

Descripción de la empresa

About IBERIA Tech

Iberia Tech is part of Iberia Group, Spain’s main operator and one of the world’s leading airlines and owner of Iberia Express and Air Nostrum.

Iberia Tech provides creative and innovative solutions to drive sustainable transformation by delivering technology services across Iberia businesses, driving efficiencies, automation and economies of scale.

Iberia Tech’s vision is to increase shareholder value, accelerate business performance, delight customers, enable employees, and protect our business through the innovative and agile use of technology and data.

We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximize business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support Iberia.

Our Values
At IBERIA Tech we share common values to help us create the right culture to underpin our thriving community:
Innovation | we value identifying new ways of using technology to solve business challenges
Empowerment | we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues
Professionalism | we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability
Transparency | we value honesty and integrity and always share the reality in a manner the business understands
Agility | we value responsiveness, speed and flexibility in everything we do.

We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored

Descripción del empleo

Scrum Master - Agile Product Coordinator

Purpose of the role

• The go-to person for channel business demand, act as a bridge between Business and Development to ensure strong alignment, safeguard business priorities, and provide visibility into development progress and the future roadmap, while applying Scrum to produce high-quality work and coaching team members on Scrum techniques. Ultimately, creating self-organising teams that are flexible and fully productive during sprints.

Accountabilities

Working in partnership with IBERIA Tech and the business to:

• Ability to be versatile and adapt to diverse situations based on business needs, with a proactive and collaborative mindset.
• Gather business requirements and translate them into user stories that are easily understood by developers.
• Prioritize development efforts in alignment with business needs.
• Provide visibility into development status and outstanding work using project management tools such as Jira.
• Strong Jira configuration skills to support project management, portfolio visualization, and performance metrics tracking.
• Oversee project dependencies involving internal or external third parties to ensure seamless coordination and delivery.
• Align team practices with company standards in areas such as development, security, architecture, and design.
• Manage standard company processes for the initiation of new initiatives and production deployments.
• Ensure appropriate support is provided for applications in production.
• Drive solution-based outcomes through the facilitation of scrum events, defined sprints, retrospective meetings, daily stand-ups, meetings and workshops

• Maintain the product backlog using techniques for effective backlog management

• Ensure the Scrum Team understands and communicates progress towards their product goals with Product stakeholders ensuring timely involvement (e.g., IT Project Managers, Delivery Leads, Product Managers)

• Leverage tools & techniques providing clear, relevant, up to date and metrics based visibility of progress

• Coordinate with Project Managers, the Delivery Leaders, and Product teams to ensure dependencies are understood and managed
• Build a trusted, safe and productive environment where team members ‘own’ the product, problems can be raised without fear of blame with an emphasis on continuous learning and problem solving

• Lead the training, adoption and coaching of Scrum techniques and cadence within the team and the wider organisation

• Remove barriers to delivery for stakeholders and Scrum Team(s), maintaining continuous and optimal workflow at a level that is sustainable

• Ensure capacity, velocity & throughput of the team is measured and monitored (roadmap planning)

• Deliver on a number of projects, the breadth and complexity of which will vary depending on experience.

This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities

Requisitos

Essential Qualifications

• Educated to degree level or equivalent experience

Desired qualification

• Recognised Agile qualifications (SAFe Scrum Master, Certified Scrum Master (CSM) or Professional Scrum Master I (PSM I).)
• Recognised Product Owner qualification.

• Recognised Waterfall qualifications

Skills

• Good knowledge of other Agile frameworks (Crystal, XP etc.)

• Strong communication and servant leadership skills

• Strong problem-solving and conflict-resolution ability

• Strong analytical thinking skills and the ability to produce detailed documentation.

• Strong workshop leader and facilitator

• Forming strong stakeholder relationships, with a proven ability of influencing and persuading internally and externally

• Effective stakeholder management, balancing and finding compromises between opposing views and opinions

• Business partnering, working as a valued partner with stakeholders across a diverse operation, delivering a value-added service to business customers.

• Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectives

• Ability to work under pressure

• Fluent written and spoken English

Experience

• Proven digital product experience i.e., working with Product team(s)

• Proven track record of passionately delivering in a Scrum environment, displaying excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

• Experience of successfully operating in a software development environment

• Experience of operating and managing teams across multiple countries and cultures is desirable.

Información adicional

Benefits
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses

Diversity and Inclusion
Our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.

We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.

We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IBERIA Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.