Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
This is a remote vacancy open to candidates residing in Madrid or Barcelona.
Job Responsibilities:
- Conduct thorough market analysis and research to identify potential opportunities for growth in designated destinations;
- Stay abreast of industry trends, competitor activities, and market demands to inform contracting strategies;
- Utilise extranet tools and negotiation skills to directly contract with hotels, ensuring favourable terms, rates, and inventory allocation;
- Build and maintain strong relationships with hotel partners to maximise mutual benefits and enhance our competitive position;
- Negotiate competitive rates, discounts, and value added amenities with hotel partners to secure preferential pricing for our clients;
- Proactively communicate special offers, promotions, and unique selling points to clients to enhance their overall experience and satisfaction;
- Monitor the performance of contracted hotels, including occupancy rates, revenue generation, and client feedback;
- Ensure that contracted rates align with market demands and client expectations while maintaining profitability for the company;
- Manage the entire contracting process, from initial negotiations to contract execution and renewal;
- Ensure all contractual agreements are accurately documented, compliant with company policies, and effectively communicated to relevant stakeholders;
- Collaborate closely with internal stakeholders, including sales, operations, and product teams, to align contracting efforts with business objectives and client needs;
- Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
- Provide regular updates and reports on market trends, contracting activities, and performance metrics;
- Ensure compliance with legal and regulatory requirements governing hotel contracts, including data privacy, antitrust laws, and industry standards;
- Mitigate potential risks associated with contract negotiations and maintain a thorough understanding of contractual terms and conditions.
Requirements
- Relevant Experience. Minimum of 5 years of successful experience in a similar role, in the travel or destination management industry; Established network of hotel contacts with demonstrated ability to generate and convert new business leads; Proven track record managing hotel portfolios in city destinations;
- Analytical skills. Demonstrated experience in market analysis and strategy development, used to data-driven decision-making, metrics-driven and good with numbers;
- Negotiation skills. Experience in negotiating contracts and agreements with accommodation partners;
- Familiarity with revenue management principals & strategies;
- Personal skills. Ambitious, team player, eager to learn, proactive, results-oriented and comfortable in a fast-paced environment. Strong communication skills, both verbal and written, to interact with hotels and internal teams, as well as excellent organizational skills to manage multiple hotel contracts and agreements simultaneously;
- International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Language knowledge. Fluent in Spanish and English;
- Travel Requirements. Up to 30% of travel time may be required.
Benefits
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
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