Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
About the Role:
We are seeking a hands-on Technical Product Manager to drive revenue operations and automation initiatives within our dynamic Marketing team. This team sits at the nexus of CRM, Pricing & Promotions, and Revenue Ops, collaborating closely with engineering, product, data, and business stakeholders. This is a high-impact, highly visible position for a tech-savvy professional excited to shape operational excellence with AI and automation.
Key Responsibilities:
- Lead product definition and planning for internal tools and platforms supporting revenue operations, CRM strategies, and marketing channel performance.
- Act as the main point of coordination between commercial and technical stakeholders, ensuring communication flows efficiently across teams and tools.
- Identify, champion, and deliver workflow automation and process improvements with a measurable impact on efficiency and revenue.
- Translate business goals into actionable technical requirements, fostering alignment and timely delivery from concept to execution.
- Maintain and evolve product backlogs, prioritize roadmaps, and facilitate data-driven decisions.
- Work closely with other cross-functional leaders to ensure best-in-class, bookable local experiences for customers.
About You:
- 5+ years experience in technical product management, revenue operations, or business systems strategy in a SaaS, eCommerce, or digital marketplace setting.
- Proven track record of bridging business and technical teams, ideally with hands-on experience in process automation and integration (Zapier, APIs, workflow tools).
- Hands-on experience using AI-based tools or agents (such as ChatGPT); curiosity and drive to leverage AI for operational excellence.
- Strong understanding of agile product management, technical system integration, and platform thinking.
- Exceptional communication skills, including fluency in both technical and business contexts.
- Experience with CRM systems (Salesforce, HubSpot, Marketo, or similar) and marketing tech stacks is highly valued.
- Fluent English required; Spanish proficiency is a strong plus.
- Comfortable working in a fast-paced, evolving environment with remote-first collaboration and occasional in-person meetings.
Why Join Us?
- Be at the heart of Groupon's AI-first transformation—shape automation and future-proof business operations across the organization.
- Influence products, processes, and platforms critical to Groupon's future success.
- Collaborate with global leaders and technical experts across marketing, product, and engineering.
- Grow your product leadership career within a high-visibility and high-impact role.
What Success Looks Like:
- Consistent delivery of automation and process improvements, reducing manual effort for the team.
- Improved alignment between business and technical goals, as reflected in stakeholder satisfaction.
- Timely execution of product backlog items and measurable improvements in key RevOps metrics.
- High engagement and adoption of new tools/processes by Sales, Marketing, and Ops teams.
Groupon is an AI-First Company
We're committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we're always keen to hear how technology improves the way you work. If you're passionate about AI or curious to explore how it can elevate your role—you'll be right at home here.
Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers
