Customer Service and Support
Location
Barcelona, Spain
Job Title:
Account Manager (Italian - speaking) - On Site - High Tech Industry - EI01Job Description
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as an Account Manager in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As an Account Manager on our team, you will:
- Manage your book of business that consists of existing clients
- Consistently deliver towards revenue targets while delivering outstanding customer sales experience
- Communicate with customers proactively, via phone and email
- Execute and achieve sales quota and targets
- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
- Focus on driving profitability through proactive management
- Track, manage, and report ongoing activity relative to sales plan
- Assessing opportunities for upgrades and additional managed services
- Reviewing level of client satisfaction, and escalating issues when necessary.
Your qualifications
Concentrix is a great match if you:
- Are fluent in Italian and have an advanced level of English
- Are excellent in negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills
- Work toward goal achievement using negotiation, teamwork/collaboration, motivation, and time/work prioritization
- Can demonstrate innovation and good judgment/problem-solving skills when making decisions
- Are eager and quick learner with strong team-work spirit
It would be a plus if you have:
B2B sales and account management experience is a plus
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time contract: 39 hours/week: Monday to Friday (9 to 18)
- Salary 19.484 euros gross/year + up to 4,500 euros gross/year in bonus + private medical insurance
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1644245
Location:
ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements:
English, Italian (Required)Time Type:
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